Today, Zenda is happy to celebrate 1 year of working together with Max Stropkay, a Senior Designer. Zenda is very fortunate to have Max on the team leading many unique design engagements. Max’s hard work and attention to detail lead to successful outcomes for our clients. #zenda

Could a designer’s human-centered methods have provided innovation, invention, and greater value from transformation investments? RESPOND HERE (hubs.ly/Q01ms21Q0)

Congrats Union Pacific Laura Pham for demonstrating zero training UI at #SAPEAM - Show 'em how it's done! #uidesign Making #Sap usable.

What does Maslow's Hierarchy of Needs have to do with employee #onboarding? bit.ly/1U5nVvz Matthew Bartholomew

Some great energy at the Damen Diva Hackathon. #hackthemuseum

Frustrations linger around electronic health records and user-centered design bit.ly/1WocWeA by Healthcare IT News #EHR #EMR #HIMSS16

The likeness is uncanny. 4th grader Morgan drew an impressive Diana on her school's visit to Damen Diva.

“Avoid assigning new responsibilities to a team member with the wrong skill set just b/c a role needs to be filled" bit.ly/1RQEBRF

Wishing our design researchers safe travels as they head to Japan this weekend to conduct #ContactCenter research

Meet the next generation of designers, researchers and technologists @todastw1 #TODASTW

The Automated Future of Human-Centered Design electronicink.com/automated-futu…

Know the human risk of your contact center ubm.io/1ZvBp3p by Harold Hambrose via ICMI #custserv #cx

Go Tartans! x.com/cmudesign/stat…

An important read for contact center leaders: ubm.io/1ZvBp3p #custserv #cx #cctr #design by Harold Hambrose

We’re leading a #designthinking workshop today for Philadelphia Schools high school students with Temple University Apps + Maps Studio

Our top #HumanCenteredDesign articles from last quarter: bit.ly/29J9YUg by Danielle Traitz @Carlos_T_Design Harold Hambrose Jeff Rechler

Great #UX reading list. I agree with a large majority. Missing Harold Hambrose's 'Wrench in the System'. medium.com/interactive-mi… #UsabilityIsKey