Can we reenergize the transactional workforce? shar.es/agrooN

literally everyone suddenly has a POV...

wow Phil Fersht really calls it on #GenAI

GBS (Global Business Services) is dead. Long live GBS (Generative Business Services) shar.es/agqhEn

“While they looked at outside candidates, they need someone from the Wipro old school to reenergise the troops.” -- said Phil Fersht, founder of HFS Research

Thierry was good in Theory but perhaps not as Palliatable as Pallia... views on the new Wipro CEO succession - rb.gy/bheuwv

From People to Tech arbitrage: Can we really survive this Great Services Transition? shar.es/ags9mi

Electrifying day at #HFSResearchSummit2024! 🚀 Met AI wizard Ray Kurzweil—did you know his suspenders are hand-painted? 🎨 Lunch with Ray, thanks to Phil Fersht. 🍽️ Shoutout to Emma Melando, Saurabh Gupta, Steve Dunkerley, Elena Christopher for an inspiring Day 1! 🌟

Ten reasons why GPT-4o will pour fuel onto the #GenAI smoldering platform OpenAI rb.gy/xopvjb

Ten reasons why #GPT4o will pour fuel onto the #GenAI smoldering platform shar.es/agtxkg

During #CognizantDiscovery2024 Phil Fersht of HFS Research moderated a panel of experts who discussed how organizations plan to integrate these new capabilities, establish accurate expectations, and convert the potential of gen AI into tangible business impact.

Our HFS 2030 Services Tech Vision: Services will no longer be services! linkedin.com/posts/pfersht_…

In 5-6 years this will be real.

Sharing our new research on the impact of Project 2025 on healthcare : linkedin.com/posts/pfersht_…

Six in ten Americans will have their healthcare coverage severely impacted by #Project2025 horsesforsources.com/healthcare-imp…

Modern-day work culture:  It’s all about ME, ME, ME horsesforsources.com/all-about-me-m…

Check out the Horse's Mouth Podcast with ServiceNow CEO Bill McDermott and Cognizant CEO Ravikumar S debating the emerging world of services-as-software: 🎧 Apple Podcasts: lnkd.in/e9ERPj68 🎧 Spotify: lnkd.in/e-BkGCPW 🎧 YouTube: lnkd.in/euSquDxh

To know more about Services-as-Software and its impact on Indian IT, read this great piece by Phil Fersht horsesforsources.com/sas_1-5-trilli…