“Organizations that will succeed going forward will need to find benchmarking tools that are industry specific, based on analysis of billions of #customerinteractions and provide meaningful data.” Discover more from Rick DeLisi in FinTec Buzz: buff.ly/40qvghk

“With Chad’s deep expertise and proven success in building and growing winning channel strategies, he is the ideal candidate to help lead this team at Glia.” Read more about our new SVP of Alliances & Channels in Financial IT: buff.ly/4ho20ya

We kicked off #Interact2024 this week with powerful AI innovation! Discover more in Insurance Edge on how our new AI tools are creating seamless experiences for customers, agents and managers: buff.ly/3UzQi9F

Did you catch Ryan Clissa’s keynote at Insurity's #Excellence2024? Interested to learn more about our latest integration with Insurity? Request a demo to learn how we can help you deliver more efficient phone & digital interactions: buff.ly/48C0pAD

“The exciting innovations announced at #Interact2024 are taking this momentum another step forward, providing banks, credit unions and insurance companies with transformative tools that offer limitless possibilities.” Dive deeper in @benzinga: buff.ly/40stwEG

With our new integration with Insurity, #insurers can now meet their agents and policyholders in their preferred channel whenever they need support—across underwriting, billing or claims. Discover more in Global FinTech Series: buff.ly/3YQbtXL

Couldn't make it to #Interact2024? We've got the scoop! Read our latest blog post for the top 3 takeaways from Glia Interact 2024. Dive into AI advancements, digital transformation, and the future of customer service. buff.ly/3YR2moz #FinTech #CX #DigitalBanking

In IIReporter, Ryan Baillargeon shares insights on how #insurers can responsibly leverage AI to enhance interactions with policyholders, CSRs and managers. Explore more here: buff.ly/3Asb8kv

Frustrated with manual #ContactCenter data analysis? 🤔 Glia's new AI Analysts have you covered! Discover how this game-changing tech automates the process, delivering mission-critical data at your fingertips. Curious? Read our blog: buff.ly/3YzeWIG #AIinFinTech #CX

That’s a wrap on #Interact2024! Check out more in Insurance Edge for additional highlights from our annual industry event, including the winners of our inaugural Catalyst Awards and how these companies are transforming #customerinteractions: buff.ly/40ANU6n

"As we continue to empower #insurers to modernize their technology strategies & drive more efficiency across the business, expanding our successful partnership with Glia was the natural choice." See GlobalData PLC for more on our integration w/Insurity: buff.ly/4hv6p1Z

We're fueling the AI customer service revolution with exciting new releases announced at #Interact2024. 🚀🤖 Curious about the future of #CX in #FinTech? Read our recap and see how we're transforming digital engagement! 👇 buff.ly/3YN6RBp #AIinFinance #DigitalBanking

“These five businesses are setting new standards for #serviceinteraction strategies, driving measurable success and impact.” Discover more in CUInsight.com about the dynamic first cohort of our Catalyst Awards winners, announced live at #Interact2024: buff.ly/4hy7dTW

On TheCUConnection, our own Jake Tyler discusses how #creditunions can safely and responsibly incorporate AI across their #callcenters, helping them move beyond legacy contact center solutions. Check out more here: buff.ly/3YVyGrv

What if you could talk to your data? #AI quality management can make finding areas of improvement fast and consistent. buff.ly/3O21LuU #QualityManagement #ContactCenter

We can’t wait for Connected Claims 2024! Catch our session on Nov 12 at 1:40 p.m. on leveraging AI in your contact center—and find us at booth 318! #CCUSA #ClaimsManagement #CustomerExperience #InsuranceInnovation

“Talk to your team, talk to your trusted partners, but I would very much encourage people to get started on their #AI journey. And my guess is things will accelerate more than decelerate.” Discover more from our own Jake Tyler in TheCUConnection: buff.ly/3YVyGrv

Quality management is important, but takes time: Use #AI to streamline it and see better, more consistent improvements. buff.ly/3O21LuU

Calling all Connected Claims attendees! Check out our session with Insurity today at 1:40 p.m. on AI and claims servicing—and come enter our raffle at booth 318 to win a pair of Ray-ban Meta Smart Glasses! 😎 #CCUSA #ClaimsManagement #CustomerExperience #InsuranceInnovation

Glia is redefining #insurance industry interactions! At #CCUSA, we are taking the stage with Insurity to showcase our latest AI innovations. Together, we're transforming claims from a cost center to a competitive advantage: buff.ly/3CpUxyx