"It has given me confidence in approaching conversations that I may have previously avoided" This #FeedbackFriday we are sharing some lovely feedback we received for a course for Children's Hospices Across Scotland staff 😄 Well done to our incredible CHAS tutors 👏 Children's Hospices Across Scotland

#TopTipTuesday 💡 Eye contact is crucial in communication. It helps build trust, convey confidence and enhances understanding between individuals. It's a powerful nonverbal cue that signals engagement 👀👀

Happy #FeedbackFriday!!! 😄 This week we are sharing some lovely feedback from a recent advanced communication skills course for trainee doctors and senior nurses. Applications are now open for our November course ⬇️ ec4h.org.uk/workshop/commu…

Today is International Neonatal Nurses Day 💙 Thank you to all the neonatal nurses for supporting families and providing round-the-clock care to newborn babies who are sick or born prematurely 👶 #internationalNeonatalNursesDay

Happy Monday everyone! Sending positive vibes your way 😊

Our September courses are filling up fast! If you were thinking of booking - this is your sign 🪧😄 To book a place or be added to our waiting list for future dates - head over to our website ⬇️ Run don't walk! 🏃‍➡️ ec4h.org.uk/our-workshops/

#TopTipTuesday 💡 Acknowledging someone's frustration is helpful because it validates their feelings and makes them feel heard. It shows empathy and understanding, even if you don't agree with their perspective, and can prevent the frustration from escalating

Feedback is a crucial tool for growth and development. However, when it is delivered poorly it can be frustrating for employees Our one day interactive course will equip you to give clear, courageous, supportive feedback to peers, colleagues and seniors ec4h.org.uk/workshop/givin…

Establishing a rapport and understanding with another person is crucial for effective communication. This means focusing on building a relationship, finding common ground, and demonstrating empathy before attempting to convey information 💙

We asked participants on a recent advanced communication skills course for Specialist and Associate Specialist Doctors, what we could do to improve future workshops. Their responses made us smile 😄

🚨NEW DATE RELEASED 🚨 Free interactive advanced communication skills workshop for NHS Dumfries & Galloway staff. Participants will gain the skills and confidence to have better conversations in difficult situatons NHS DG To book your place ⬇️ ec4h.org.uk/workshop/commu…

Happy Friday Everyone! This #FeedbackFriday we are sharing some awesome feedback we received for our Early Resolution of Conflict workshop. This reminds us why we do it 😁😁 Applications now open for our Glasgow date (9th October) ⬇️ ec4h.org.uk/workshop/early…

#FeedbackFriday take 2 🎬 Come along and join us on our October course and be empowered with the skills and confidence to resolve conflict and disputes in the workshop before they escalate, leading to grievances ec4h.org.uk/workshop/early…

Thank you to everyone who participated in Friday's Having Effective Early Resolution Coversations workshop - you are all amazing😁 Did you miss out on a place? There are still a few spaces on our October course - but be quick as it is filling up fast ⬇️ ec4h.org.uk/workshop/early…