Consumers groups are showing an increasing willingness to collect and use their own data to challenge insurance practices. Here's the latest one... ethicsandinsurance.info/data-used-to-b…

A good read, if I may say so!

Can Insurers Tackle Discriminatory Pricing in Time? My thoughts on the second paper by Citizens Advice about discriminatory pricing in UK motor insurance... ethicsandinsurance.info/can-insurers-t…

The data protection risks from discriminatory pricing - insurers need to make sure that their judgements and conclusions are well documented. ethicsandinsurance.info/the-data-prote…

The FCA’s consumer duty will be judged to have failed if it does not successfully tackle discriminatory pricing. Is this likely, and where will it leave the retail insurance sector? ethicsandinsurance.info/discriminatory…

As challenges mount against sector #pricing practices, #insurance people need to have the right ethical #skills to manage what lies ahead. This is what insurers should be looking for. ethicsandinsurance.info/free-guide-ass…

Fees in personal insurance are now increasingly common. Yet they raise distinct ethical questions, especially if they evolve into expense optimisation ethicsandinsurance.info/charging-fees-…

Insurance is a performance market. Consumers must perform, at first for a competitive premium, progressively for cover and eventually for access. What emerges is ‘an insurance complex’ that defines relations with consumers and society. ethicsandinsurance.info/the-insurance-…

Why underwriting strategies are at risk from the EU AI Act... ethicsandinsurance.info/the-eu-ai-act-…

Why insurers must manage their ethical debt ethicsandinsurance.info/why-insurers-m…

Open insurance has suffered a setback in Australia. The Government there has put it on hold for at least 18 months. What are the signals here? ethicsandinsurance.info/open-insurance…

An Amazon company is being fined in the US for inadequate privacy protections. Once the order is approved, the firm will have to delete the data products involved, such as data, models and algorithms. Digital asset destruction as regulatory response.

It's not the high risk label for life and health insurance that should worry insurers vis the EU AI Act. It's the ban on social scoring. ethicsandinsurance.info/the-eu-ai-act-…

Conflicts of interest are everywhere in insurance, and they come in many different forms. This makes tracking them important... ethicsandinsurance.info/are-you-tracki…

I'm quoted in this article explaining why AI robots couldn't replace human actors with real emotions (specifically, Robbie Coltrane as Hagrid) archive.is/fROQ8 Except, I never said any of it. The whole website - discovered by Futurism - is AI generated clickbait

Lemonade may be able to settle an insurance claim in 2 seconds, but campaigners have found an insurer who can deny claims even quicker... ethicsandinsurance.info/the-industrial…

Claims is the function generating most ethical risk for a typical UK insurer. I explore nine practices that come with an ethical red flag ethicsandinsurance.info/claims-nine-et…

Timely and fair #insurance claims handling is especially vital during the cost of living squeeze. #CostOfLiving Where we found issues, we’ve told firms to put them right. We’ll be monitoring them to ensure they do. fca.org.uk/news/press-rel…

The way in which insurance is adopting behavioural fairness presents a serious risk to the future of insurance. These are the flaws to watch out for… ethicsandinsurance.info/behavioural-fa…

A big switch has happened in insurance. It used to be risk first and then correlation. Now it's correlation first and then risk. I explore the implications of this here... ethicsandinsurance.info/risk-variables…