Duane Prohaska (@duaneproha32705) 's Twitter Profile
Duane Prohaska

@duaneproha32705

Leadership is doing what is right when no one is watching.

ID: 1736205307506774016

calendar_today17-12-2023 02:03:01

15 Tweet

92 Followers

51 Following

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User experience is everything. It always has been, but it’s undervalued and underinvested in. If you don’t know user-centered design, study it. Hire people who know it. Obsess over it. Live and breathe it. Get your whole company on board.

Duane Prohaska (@duaneproha32705) 's Twitter Profile Photo

Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.