Would like to know when Hertz will resolve my car issue. 2 hours of calls multiple contacts no answer

just found out there is a DevOps Foundation training class. Anyone else seen any formal training in this area, or indeed, the need for it?

PA brings together leading experts to discuss improving communities' #healthcare amid the many pressures of #reform: bit.ly/1sloq6n

We're using technology to turn information into things. 30% of the jobs we know today will be automated by 2020. -Robert Tercek, #SMFUSION14

Loved Thorsten Mantheys itsmf talk on people change and focusing on how dependent your change relies on people, rather than the ROI for OCM

Boston's Thinking of Building Canals Like Venice Because Climate Change gizmodo.com/bostons-thinki…

Microsoft has unveiled its first wearable device: onforb.es/1twGbAo

We talk to Gene Kim about overcoming obstacles to achieve #devops success, in all types of companies: bit.ly/1qspt08 #DOES14

Hospital CIOs: Leadership is more than a title - FierceHealthIT: fiercehealthit.com/story/hospital…

Read about how #wearable #technology puts the patient at the center of #healthcare in our latest white paper: bit.ly/1mjQz6a

New Article - Great concept - The Service Bazaar – a successful experiment allthingsitsm.com/the-service-ba… #ITSM #ITSMF15

Change Management: ID CM owner and implementation team #ITSMFNorway derek lonsdale

CSI improvements besides the bottleneck are an illusion Stuart Rance #itsmfnorway

Renegade/Shadow IT. Do you fight it or embrace it?

derek lonsdale embrace shadow IT as they innovate to meet demand but often risk controls. Shadow IT tells you were to focus improvements.

A1 Probably poor service delivery by IT. Not fixing the basics #CIOChat

A2 i think tactical (Desk top engineers) shadow IT is more unhealthy than strategic (salesforec.com) Shadow IT #CIOChat

A3 Communication!! include the shadow IT in discussions; make them part of the team #CIOchat

A3 You have to fix the basic IT services. If it takes 6 months to dleiver a server. fix it #CIOChat

doing something exciting with wearables? Enter this competition: #WearablesAtWorkow.ly/Qebgl