Occasionally a change of perspective is called for. So today I re-org’d my home office #change #homeoffice davedarcy.co.uk lnkd.in/gSABqSQE

News coming!

Concentration is key! This morning, whilst not fully concentrating, I “trimmed” a lump out of my beard. Only viable solution was to remove the beard. Now I have to decide, regrow it or forget it? Opinions please lnkd.in/e8CF7tTy

Ask? Why is leadership similar to a round of golf? Invite me to speak at your next customer team event and I will tell you. davedarcy.co.uk

Credit where due. Yesterday I called EE to change 3 devices from end of contract full price to sim only. I was dealt with on a 40 minute call by a young lady named Caitlin based in the Merthyr contact centre. She managed to convinc…lnkd.in/eNfZwV42 davedarcy.co.uk

Life is strange. Sometimes we think we know what the answers are. Sometimes we hope we know the answers what is certain is that we don’t know all of the answers all of the time we only become great leaders by understanding our ability to fail.

Okay, everybody here is the big announcement for those who hadn’t already worked out. I was made redundant from my role at RingCentral some weeks ago and I’m now available for opportunities anywhere in the world. In the meantime ch…lnkd.in/esn8ifdw davedarcy.co.uk

I AM AVAILABLE! Unfortunately, I was made redundant from my role at RingCentral a few weeks ago. Having taken a little time to adjust, I am now back in the market. I have created my new website Please take a look. I would be hap…lnkd.in/erxYEEiS davedarcy.co.uk

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Having announced my new available status earlier today. I wanted to share a little about what I have bubbling that I can offer over right now. With over 30 years experience in CX and contact centre leadership. I am well suited to…lnkd.in/gD78vHYQ davedarcy.co.uk

Creating new possibilities !!!!!! #laughingleadreship #davedarcy #customerexperience lnkd.in/dKX5PQZM

A truly brilliant example. I speak of why a leadership career is like learning to play golf. Coaching, practice, fine turning, facing and overcoming challenges to create experience. #laughingleadership davedarcy.co.uk #learning #leadership #career…lnkd.in/ewDKeB2E

Please cast you Industry Champion vote for me. Thanks lnkd.in/e-uyY4D9 #laughingleadership #davedarcy lnkd.in/ekDSVFJ3

If happy staff make happy customers, let me help make your staff happy #laughingleadership davedarcy.co.uk

This is EXACTLYwhat I am saying. Happiness is essential #laughingleadership davedarcy.co.uk #customerexperience lnkd.in/ee4SmavU

bbc.co.uk the king of semantics

What? If anything does anyone KNOW about the Russell Brand accusations? At the moment it’s allegations. I don’t have a side to take. But isn’t it innocent til proven guilty

open.spotify.com/episode/7gp6AW…

Lovely evening, beautiful roast dinner. Now just listening to music. I had forgot how good Prefab Sprout were. Paddy McAloon is amazingng