Surely the film industry instinct of signing of sequels has now gone too far. Does this episode follow our plucky bank manager as he navigates the FCA's new growth agenda while considering the impact of the Consumer Duty on CDFIs? 👀 I actually might watch that 👀

We're currently looking for Senior Policy Researchers to join the Consumer & Public Services team at CitizensAdvice. Details here ⬇️ jobtrain.co.uk/citizensadvice…

If you want the best price for mobile or broadband you have to ring up and haggle - but not everyone is as confident or able to do this. It's time for a rethink about how this works. Our report today hopes to get this conversation started - get involved! citizensadvice.org.uk/policy/publica…

New research from Money and Mental Health & CitizensAdvice on unequal access in the telecoms market. This is a clear example of people with mental health problems paying more for the same essential service. #povertypremium

Last year for CitizensAdvice we asked our Research Community about their expeirences of trying to haggle with their telecoms provider. We found that the toxic combination of a tricky process and common symptoms of mental health problems can make this nearly impossible

This is really interesting work from Money and Mental Health & CitizensAdvice. The barriers to people with mental health problems contacting their telco supplier are very likely to apply to others including those on low incomes...Fair By Design #povertypremium

Everyone agrees the welfare system needs reform, and the government’s commitment to improving employment support is welcome. But reaching for a quick fix of restricting eligibility and reducing people’s incomes is not the way to make lasting change happen theguardian.com/society/2025/m…

📢 Very pleased to see the government's new consultation on council tax administration. This is only the start of a process - but a a big opportunity to make council tax collection fairer and bring it into line with other types of debt collection. tinyurl.com/24m2xnms