7. Storytelling is the key to selling. We make decisions on emotion and our own rationale. Our rationale is usually the story that seems the most plausible (or desirable). If you master storytelling, you master selling. And remember what I said about selling?

Charla: “Navegando la complejidad a nivel interno – De service design a organisational designing” Impartida por Daniela Romero #Frontstage21

Empezando breakout session con propelland Service Design México #frontstage21

I really don’t care who gets triggered by me bringing race into this. The truth is, no woman of color could possibly dress like this, and act like this, and be taken seriously, much less elected. I suspect every Black woman and Latina reading this knows what I’m talking about.

Today I had the opportunity to give a talk on the importance of Mental Health at work. I hope more companies are able to openly discuss the issues that affect so many of us. I have one question to ask, how are you, really? (Honest answers only). #Mentalhealth

Happy Halloween 👻💃🎃💀

I don't think I've ever seen this particular quote, but it captures a very big and important concept really well:

I think it's a really good idea for new team members (and especially new managers) to share their personal journey with the team. This is an especially nice format.

Quarantine is an isolating experience. You rely on products to facilitate your day-to-day life while remaining indoors. Gorillas just put the biggest smile on my face. Thank you for truly wonderful Customer Support. 👏 They fixed my problem & went beyond.

Is anyone else excited building a book 📚 backlog for the upcoming holiday season? 🎄

Bandwagon effect happens when people do (or believe) things because many other people do (or believe) the same thing. It’s following the herd mentality. In UX, this can happen when conducting research in a focus group.

Empezando el curso de Gabriela. en Domestika. Eres una fregona Gaby, forever inspired by you. 🔥

Taking time is an act of resistance. to ask ""who feels unwelcome?"" to ask ""who has self-doubt?"" to ask ""who is interrupted?"" to ask ""who feels guilt?"" to take responsibility against doing harm

La internista: estás estresado La psiquiatra: estás estresado La psicóloga: estás estresado La nutrióloga: estás estresado Yo:

Designer and/or Researcher life be like:

These are the sounds we heard 40 years ago 🔈

Please help this Mexican foundation that is devoted to helping underprivileged elderly people in Mexico. Unfortunately they were robbed recently, and rely on donations to keep on supporting. 🙏 gofund.me/509759d9

On a day like today, but 5 years ago. Time flies by!