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On Lawfare Daily, Kevin Frazier spoke to David Eaves and Hillary Hartley  about recent closure of 18F, a digital unit within the GSA focused on updating and enhancing government technological systems and public-facing digital services.

Always wonderful to be able to spend hours with Paul Biondich talking tech, opensource, public goods and health. A friendship spanning decades and distance.

For people at Carnegie India Global Technology Summit Economics of Shared Digital Infrastructure Documents govs challenges to think in infrastructure terms around digital & lack of economic models for ministries of finance to evaluate benefits & costs. ucl.ac.uk/bartlett/publi…

Woof. Good stuff here.

Finally got around to reading this on my flight back to London from Albania — great work @davideaves, Beatriz Vasconcellos, et al! I found it an eminently clear exposition of the value created (financial and beyond) by successful digital transformation work in government… (cont’d)

💭 What can we learn from 18F's legacy? Following its recent termination, UCL Institute for Innovation and Public Purpose Prof David Eaves and Hillary Hartley  write about the lessons future digital services can learn from the team that modernized US government tech. 🔗Read their article in Lawfare: buff.ly/tv1q70f

Am looking for connections to anyone with solid knowledge of/opinions about the Romanian government's digital transformation efforts.

To get refunded for being downgraded on a British Airways flight you must produce a paper copy of 6 month old boarding pass (after they nudge you to download your ticket). Real window into the quality of their service design & IT systems! Avoid British Airways everyone!

Excited to be here at the Cambridge Judge to be giving a talk and panel at the Cambridge India Business Dialogue.

Today’s status. Online with South Africa and Brazil in the early hours. Then the day with the home team.

More hilarious. British Airways pings me saying they want to help and… they can’t help.

For the third time this week I'm sitting in an audience as a government official presents, *using my own slides,* to talk about how they are implementing at country scale, concepts learnt in a class I taught. It's mind blowing.

David Eaves /"the only thing worse than being plagiarised by governments is not being plagiarised by governments"?

I’m over the moon happy!

Really a highlight reel week. Couldnt imagine anything better. Being in a room of senior finance ministers and have someone from one of your courses lay out how they implemented their work based on you class. Mind is truly blown.