Have you planned your day? The #CUXExpo digital show guide is now live! Take a peek ➡️ hubs.ly/H0_b_Xj0

Welcome back! The doors to the much anticipated #CUXExpo21 are finally open! There's still time to register your free ticket here: hubs.la/H0_hrw60

The Digital Customer Theatre has kick off with Michael Steingress (Head of Partnership and Sales, Smaply by More than Metrics GmbH) with he’s session on Journey map hierarchies: How to operationalise journey mapping across organisational silos. Interested? Head over now… #CUX21

Kicking off Day 1 at the Customer & User Experience Theatre is Neil Titcomb (Managing Director, Odigo) on he’s session: Customer experience 2021 - changing customer behaviour & attitudes. Head over now! #ccc21

Looking for chat or bots? Say hello to Freshworks Inc at stand w13 at #CUXexpo21

The Power of Hybrid Experiences by Frederic Laziou (CEO, @Puzzelsolutions) will be starting shortly over at The Digital Customer Theatre at #CUXexpo21

Collinson, Freshworks Inc and Amazon Web Services (AWS) kick off Day 1 at #CUXexpo21 on our Keynote Theatre with their session on How omni- channel service helps Collinson gain a 360-degree view to deliver more meaningful customer experiences. Head over now!

☕ Free coffee anyone? Visit Freshworks Inc on Stand CUX-W14 for a fresh afternoon brew... Go go go! #CUXExpo21

andjump presents: How to design for magic and metrics by Melissa Clark (Co-founder & Design Strategy Director, at and jump) Head over to Customer and User Experience Theatre to find out more. #CUXexpo21

Meeting the needs of vulnerable customers: a primer for contact centres. Join Stephen Yap (Research Director, CCMA | Call Centre Management Association) on the Keynote Theatre at #CUXexpo21

Up next on the Keynote Theatre at #CUXexpo21, XCaaS marks the spot: Bringing together employee and customer experience by Amrit Chaudhuri (Executive Vice President, 8x8), and Jeff Woods (Deputy Director of ICT, Princess Alexandra Hospital NHS Trust).

Look after your customer and your customer will look after you. Client retention through exceptional customer service. Join Andrea Parle (Managing Director, TVR MEDIA Ltd) at the Customer & User Experience Theatre at #CUXexpo21.

The Digital Customer Theatre has The Secret to better CX. Want to know more? Head over now to listen to Infinity #CUXexpo21

We can't wait to welcome James Dodkins from Pegasystems to the CUX Keynote Stage giving his rockstar session on CX... See you there! #CUXExpo21

Currently speaking in the Digital Customer Theatre is Carl Chalfont from Alscient. Make sure you don’t miss his session in how Amazon connect intelligent contact centres can help businesses grow. #cux21

Head to the Customer and User Experience Theatre where Christopher Brooks from Clientship CX is delivering a recorded session on ways to provide the best customer experience. #cux21

Over in the keynote theatre sponsored by Odigo, James Leavesley from SoCrowd is talking about the role of social media in enhancing and protecting the customer experience. Make sure to head knee so that you don’t miss out in these insights!! #cux21

How Dyno increased online generated sales by 23% using automated sales attribution and real- time customer insight from call tracking. Join Mark Taylor (CEO & Founder, Call360) over at Customer & User Experience Theatre at #CUXexpo21

Over at the Keynote Theatre, Putting Customers & colleagues at the heart of your technology transformation session has now started with speaker, Phil Anderson, Director at The Forum. #CUXexpo21

Make your way to stand X70 and chat to TVR MEDIA about professional voice branding for your business. You can also catch the great music being played! #cux21