Customer Contact Week (@custcontactweek) 's Twitter Profile
Customer Contact Week

@custcontactweek

The World's #1 Customer Contact Event Series.

#CCWVegas | June 9-12, 2025 | Caesars Forum

ID: 340402425

linkhttp://linktr.ee/customercontactweek calendar_today22-07-2011 16:58:04

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Customer Contact Week (@custcontactweek) 's Twitter Profile Photo

#CCWVegas is finally here! Welcome to Day 1️⃣ See below for today's schedule: 8:00AM-6:00PM CCW Attendee Badge Pick Up 6:00PM CCW Welcome Party

#CCWVegas is finally here! Welcome to Day 1️⃣

See below for today's schedule:

8:00AM-6:00PM
CCW Attendee Badge Pick Up

6:00PM
CCW Welcome Party
Customer Contact Week (@custcontactweek) 's Twitter Profile Photo

The wait is over! #CCWVegas is finally here! 🥳 Make sure you collect your badges at Check-In in the Caesars Forum lobby by 6 pm tonight, and let’s get this party started! We hope you’re all as excited as we are for the biggest #CustomerContactWeek of the year!

Customer Contact Week (@custcontactweek) 's Twitter Profile Photo

Welcome to Day 2️⃣ of #CCWVegas! Here's today's schedule: 6:15AM Mosaicx 5K Fun Run & Walk 8:00AM Check-In & Breakfast 9:00AM Workshops & Summits 12:30PM Lunch 1:30PM Workshops & Summits 6:00PM CCW Excellence Awards Gala

Welcome to Day 2️⃣ of #CCWVegas! 

Here's today's schedule:

6:15AM
Mosaicx 5K Fun Run & Walk

8:00AM
Check-In & Breakfast

9:00AM
Workshops & Summits

12:30PM
Lunch

1:30PM
Workshops & Summits

6:00PM
CCW Excellence Awards Gala
TR Publications / Technology Reseller News (@publicationstr) 's Twitter Profile Photo

Telecom Reseller is live from #CCWVegas! We can’t wait to see what the rest of the day will bring! #CustomerExperience #CXInnovation #CCWVegas #TelecomReseller

Telecom Reseller is live from #CCWVegas! We can’t wait to see what the rest of the day will bring!
#CustomerExperience #CXInnovation #CCWVegas #TelecomReseller
Customer Contact Week (@custcontactweek) 's Twitter Profile Photo

#CCWVegas is off and running! We’re diving into the heart of the event today: big ideas, bold conversations, and breakout innovation in customer contact. Customer Management Practice President Mario Matulich is kicking things off, and we look forward to what we’ll take away from this week!

Customer Management Practice (@cmpupdates) 's Twitter Profile Photo

Today at #CCWVegas, Jaysa Boyer, Brandi Yates, and Nicole Kyle from CMPResearch laid out the competencies and behaviors customer contact leaders need to thrive in remote/hybrid environments, all while balancing empathy, efficiency, and strategic impact.

Today at #CCWVegas, Jaysa Boyer, Brandi Yates, and <a href="/nicolekyle/">Nicole Kyle</a> from CMPResearch laid out the competencies and behaviors customer contact leaders need to thrive in remote/hybrid environments, all while balancing empathy, efficiency, and strategic impact.
Customer Contact Week (@custcontactweek) 's Twitter Profile Photo

Nobody does #CCWVegas like CCWomen! From dynamic sessions to strategic customer contact lessons, CCWomen left an undeniable impact at #CustomerContactWeek. And to think… It’s only day two! We can’t wait to see you all tomorrow!

Nobody does #CCWVegas like <a href="/CCWomenStrong/">CCWomen</a>!

From dynamic sessions to strategic customer contact lessons, CCWomen left an undeniable impact at #CustomerContactWeek. 

And to think… It’s only day two! We can’t wait to see you all tomorrow!
Customer Management Practice (@cmpupdates) 's Twitter Profile Photo

The CCW Excellence Awards honor the innovators, change-makers, and teams setting the standard in CX. Congratulations to all the finalists and winners — you’re what makes this industry extraordinary! #CCWVegas #CCWAwards

Customer Contact Week (@custcontactweek) 's Twitter Profile Photo

Welcome to Day 3️⃣ of #CCWVegas! See the schedule for today below: 7:00AM Check-In & Breakfast 8:00AM Main Stage 10:00AM Expo Hall Grand Opening 11:00AM Breakout Sessions 12:45PM Lunch 1:45PM Breakout Sessions 4:30PM Main Stage 8:00PM TransPerfect CCW After Party

Welcome to Day 3️⃣ of #CCWVegas! See the schedule for today below:

7:00AM
Check-In &amp; Breakfast

8:00AM
Main Stage

10:00AM
Expo Hall Grand Opening

11:00AM
Breakout Sessions

12:45PM
Lunch

1:45PM
Breakout Sessions

4:30PM
Main Stage

8:00PM
TransPerfect CCW After Party
Customer Contact Week (@custcontactweek) 's Twitter Profile Photo

If we could use one word to describe last night’s #CCWVegas Excellence Awards, it would be… excellent! 😉 Thank you all for joining us for a night of superior thinking, creativity, and execution in the contact center industry. And congratulations to all of our lovely winners!

If we could use one word to describe last night’s #CCWVegas Excellence Awards, it would be… excellent! 😉

Thank you all for joining us for a night of superior thinking, creativity, and execution in the contact center industry. And congratulations to all of our lovely winners!
Customer Contact Week (@custcontactweek) 's Twitter Profile Photo

This morning’s #CCWVegas Expo Hall opening was grand 🌟 The walls of Caesars Forum echoed with the sounds of new technologies, perspectives, and transformative lessons on Day 3 of CCW Las Vegas. Stop by the Expo Hall to see how our sponsors are redefining #CustomerContact!

This morning’s #CCWVegas Expo Hall opening was grand 🌟

The walls of Caesars Forum echoed with the sounds of new technologies, perspectives, and transformative lessons on Day 3 of CCW Las Vegas. Stop by the Expo Hall to see how our sponsors are redefining #CustomerContact!
Customer Contact Week (@custcontactweek) 's Twitter Profile Photo

AI Advisor and former Head of GTM at OpenAI, Zack Kass, offered his extensive understanding of the latest AI breakthroughs on the Main Stage at this year’s #CCWVegas. His presentation demystified complex technology, showing why AI is uniquely positioned to reshape industries.

AI Advisor and former Head of GTM at <a href="/OpenAI/">OpenAI</a>, <a href="/iamthezack/">Zack Kass</a>, offered his extensive understanding of the latest AI breakthroughs on the Main Stage at this year’s #CCWVegas. His presentation demystified complex technology, showing why AI is uniquely positioned to reshape industries.
Customer Contact Week (@custcontactweek) 's Twitter Profile Photo

Welcome to Day 4️⃣ and the FINAL day of #CCWVegas! See the schedule for today here: 7:00AM CCWomen Breakfast 8:00AM Main Stage 10:00AM Networking Reception 11:00AM Breakout Sessions 12:45PM Lunch 1:45PM Breakout Sessions 3:00PM Main Stage 5:30PM CCW Conference Concludes

Welcome to Day 4️⃣ and the FINAL day of #CCWVegas!

See the schedule for today here: 

7:00AM
CCWomen Breakfast

8:00AM
Main Stage

10:00AM
Networking Reception

11:00AM
Breakout Sessions

12:45PM
Lunch

1:45PM
Breakout Sessions

3:00PM
Main Stage

5:30PM
CCW Conference Concludes
TR Publications / Technology Reseller News (@publicationstr) 's Twitter Profile Photo

And just like that, #CCWVegas comes to a close! What an incredible week of learning, networking, and exploring the future of customer contact. #CustomerExperience #CXInnovation #CCWVegas #TelecomReseller

And just like that, #CCWVegas comes to a close! What an incredible week of learning, networking, and exploring the future of customer contact.
#CustomerExperience #CXInnovation #CCWVegas #TelecomReseller
Customer Management Practice (@cmpupdates) 's Twitter Profile Photo

The final day of #CCWVegas is here! Let’s make it count — take in the sessions, connect with someone new, and leave with ideas that fuel your next big move. Finish strong! #CustomerContactWeek

Customer Contact Week (@custcontactweek) 's Twitter Profile Photo

Day in the Life: #CCWVegas Edition🤩   Between main stage sessions, insightful workshops, and sponsor presentations, a day at CCW Las Vegas has everything you need to enhance your #CustomerContact!

Customer Contact Week (@custcontactweek) 's Twitter Profile Photo

More highlights? More highlights. 📸✨ Check out some of the best pics from Day 3 of #CCWVegas, and stay tuned for plenty more #CustomerContactWeek content headed your way soon! Comment if you can spot yourself!

More highlights? More highlights. 📸✨

Check out some of the best pics from Day 3 of #CCWVegas, and stay tuned for plenty more #CustomerContactWeek content headed your way soon! Comment if you can spot yourself!
Customer Contact Week (@custcontactweek) 's Twitter Profile Photo

That's a wrap on another #CustomerContactWeek! Thank you all so much for making this the best #CCWVegas yet! What was your favorite part of this year’s #CCWVegas? Let us know in the comments below! ⬇️

That's a wrap on another #CustomerContactWeek! Thank you all so much for making this the best #CCWVegas yet! 

What was your favorite part of this year’s #CCWVegas? Let us know in the comments below! ⬇️
Customer Contact Week (@custcontactweek) 's Twitter Profile Photo

Here are just a few of our favorite pics from this year's #CCWVegas 📸 Comment below if you can spot yourself or someone you know!

Here are just a few of our favorite pics from this year's #CCWVegas 📸 

Comment below if you can spot yourself or someone you know!
Customer Contact Week (@custcontactweek) 's Twitter Profile Photo

The newest CCWomen magazine featured a dual cover of both Rebecca Jarvis and Margaret Cho, and we were honored to have Rebecca present to you all herself on the main stage at #CCWVegas! Rebecca Jarvis 🤝 CCWomen

The newest CCWomen magazine featured a dual cover of both Rebecca Jarvis and <a href="/margaretcho/">Margaret Cho</a>, and we were honored to have Rebecca present to you all herself on the main stage at #CCWVegas!

<a href="/RebeccaJarvis/">Rebecca Jarvis</a> 🤝 <a href="/CCWomenStrong/">CCWomen</a>