Still buzzing from an amazing week at #ReutersMomentumAI2025 💥 We unveiled Cresta’s new brand + ping_wu joined leaders from U.S. Bank, FedEx, DoorDash, Verizon & American Express to discuss how #AI is driving CX, loyalty, & growth. Big thanks to all who stopped by our booth!

🏖️ AI meets timeshares at #ARDAventure this week! Join us for a fireside chat on how #AI is transforming the guest experience, driving measurable results, and shaping the future of service in the timeshare industry. 🗓️ July 23 | 2:30 PM 📍The Salamander | Middleburg, VA

Name a better way to celebrate Cresta's refreshed brand launch... we’ll wait 😎 Our new look hit Nasdaq Tower last week—and so did our NYC team!

What if your agents could resolve issues faster, with less effort? Join us for a live webinar on Aug 7 at 11 AM PT to uncover the top ways real-time guidance is transforming #CX. 📍 Live demo included! 👉 Register here: cresta.com/webinars/5-rea…

🚨 Cresta is now an AWS Travel and Hospitality Competency Partner! We’re proud to be the only AI for contact centers company to earn this distinction, further validating our deep expertise in transforming the travel and hospitality industry. @AWSPartners #AWSPartner

In our newest edition of Cresta IQ, we pull back the curtain on what it takes to deliver voice #AI that doesn’t just sound good... but actually performs under pressure. Check it out ➡️ cresta.com/blog/building-…

Toronto, we’re coming for you 🇨🇦 Cresta is headed to #KDD2025 this August! You can find us at Booth #8 to meet our engineering and recruiting teams, and see how we’re building enterprise-ready #AI that performs at scale. 📅 August 3–7 📍 Metro Toronto Convention Centre

💬 “The vision is about empowering people—unlocking the potential of humans and AI working together.” In Part 1 of their spotlight series, Qualcomm Ventures highlights ping_wu’s journey from Google to Cresta and his bold vision for #AI in #CX ➡️ qualcommventures.com/blog/spotlight…

From faster resolutions to smarter personalization, real-time agent augmentation is transforming #CX. Join our webinar on Aug 7 at 11 AM PT for the top strategies that deliver real ROI. 📍 Register here: cresta.com/webinars/5-rea…

🌍 Cresta’s global momentum continues! We’re welcoming Mark Meghezzi as our new Head of EMEA. With a track record in #CX and #AI innovation, Mark is ready to scale impact across Europe and lead our next wave of transformation. 👋 Meet Mark: cresta.com/blog/leadershi…

Viva Las Vegas 🎲 Cresta is heading to Ai4 next week! 📍 Come meet us at Booth 150 | August 11–13 at MGM Grand 🎤 Catch our Chief Customer Officer on August 12 at 11:05 AM for a must-see session on: The Path to 90% Service Automation See you there! #Ai4 #Ai42025

⛳️ Our team has a blast sponsoring and participating in the UHCCF MN Golf Classic this week! A huge thank you to the UnitedHealthcare Children's Foundation for organizing a fantastic event and bringing the community together to make a real difference.

📣 “You can no longer just be open to change—you have to lead it.” Our friends at Mutual of Omaha share why #CX leaders must take proactive steps to harness #AI as a true driver of enterprise transformation.

Hallucinations in #GenAI can go from harmless to high-risk—fast. In our latest blog, we unpack how Cresta grounds LLMs in reality to drive accurate, compliant, and scalable outcomes across contact center workflows ⬇️ cresta.com/blog/grounding…

🚨 THIS WEEK: Catch Cresta’s Chief Customer Officer live at #Ai42025 as he breaks down how enterprises are navigating the path to 90% service automation—what works, what doesn’t, and what’s next. 🗓 Aug. 12 | 11:05 AM PT 📍 MGM Grand Las Vegas 🤩 Plus, visit Cresta at Booth 150

📣 Announcing: Cresta for Email! Now you can: 📨 Auto-draft accurate, on-brand replies ✅ Score email quality & coach at scale 📊 Analyze threads for VoC & agent insights One #AI platform for voice, chat, and email 🔗 cresta.com/blog/email-is-…

📍 Last call from Las Vegas! It’s the final day of #Ai42025, and your last chance to connect with the Cresta team at Booth 150 🎯 Stop by to see how real-time #AI is transforming contact centers with smarter automation and measurable business outcomes.

Your contact center conversations are full of untapped insights...if you know where to look 👀 On Aug. 28 (11 AM PT / 2 PM ET), join our webinar to see how AI Analyst turns conversation data into actionable intelligence, instantly. Save your seat ➡️ hubs.la/Q03Cvm0t0

💬 “When agents feel seen and empowered, that translates directly to your customer experience.” iQ Credit Union's SVP of CX shares a powerful perspective on why people development must come before KPI obsession—creating a culture where agents feel supported, not just measured.

📈 110% increase in QA insight coverage. ⏱️ Fully deployed in just 7 weeks. 💡 Real-time visibility across 7 global contact centers. That’s what Spirit Airlines achieved with Cresta—going from manual insight reviews to full-scale quality coverage 🔗 cresta.com/blog/how-spiri…