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Confused between Slack & PagerDuty? Disjointed workflows = 30% longer resolution times. Frustrated customers, strained morale. Learn how PagerDuty-Slack integration can streamline workflows before the next incident hits: clearfeed.ai/blogs/pagerdut….

NEW: ClearFeed's Web Chat Widget 🚀 Now, support your customers on Web Chat directly from Slack. -Two-way sync bw Slack & Web Chat -Agents can respond from Slack or ClearFeed's Web App -If a customer goes offline, the chat continues via email Learn more: clearfeed.ai/blogs/clearfee…

Building at a startup hits different. Seeing my changes go live every week and actually using them — nothing more satisfying! It Feels so good, believe me!! 😎

Introducing: Task Management in ClearFeed 🚀 You can now turn any ClearFeed Request/Ticket to a Task directly from Slack - with an emoji. Tasks stay linked to the Slack thread, and updates sync both ways. Works with Asana, GitHub, Linear, ClickUp, and Jira. Learn more:

How does Zenskar scale Customer Support in Slack? The challenge: untracked conversations, disjointed collaboration & slow response times. With ClearFeed: -130+ requests managed monthly across 20+ Slack channels -Unified support across Slack, Email & Portal -Improved team

🔥 When everything is on fire… Who does your IT team call? If you have to think twice, your escalation matrix is broken. Here’s how to build one that actually works under pressure → clearfeed.ai/blogs/incident…. #IT #Slack #Ticketing

Slack is where you talk. ClickUp Chat is where you talk and track. 🧠💬 If convos keep vanishing into threads, it might be time to rethink your tools. Different strengths. Smarter workflows. More here → clearfeed.ai/blogs/clickup-….

“Wait… was that on Slack or Teams?” 😵‍💫 If you use both, you know the struggle. Good news: you can integrate them—and it actually helps. One workspace. Less chaos. More flow. How to make it work → clearfeed.ai/blogs/teams-sl…. #B2B #Support #Collaboration

Support teams don’t need more noise — they need clarity. That’s where Linear Asks comes in. 🎯 It’s a solution for support teams drowning in internal requests. Less back-and-forth. More done. If your support team lives in Linear — Asks might just be your tool. Learn more

“Can you approve this?” “Sure—just Slack me.” ...And that’s how it disappears. 💨 Approvals over casual pings = chaos. Here’s how to set up a Slack workflow that doesn’t lose things: clearfeed.ai/blogs/slack-ap….

New: Custom Reports in ClearFeed ✨ Support teams track metrics like SLA breaches, response times, etc often with complex filters & breakdowns. Now, with Custom Reports, you can: – Save any filtered view as a report – Select metrics, filters, & breakdowns – Clone & share

NEW: In-App notifications in ClearFeed Now, get instant alerts for new support requests, replies & priorities within the ClearFeed Web App. Manage & track all requests from one place without switching tools. Built in partnership with Novu ✨ Learn more:

Tired of checking GitHub every 5 minutes for updates? Let Slack do the watching for you. 👀 Integrating GitHub with Slack keeps your team in the loop — without leaving Slack. Cleaner workflows. Faster reviews. Less context switching. Here’s how to set it up in minutes:

NEW: Support teams can now manage unthreaded Slack conversations with AI-based message Merge & manual Split. -AI Merge: Groups related messages into a single request using advanced context signals -Manual Split: Lets agent spilt unrelated messages into separate requests Learn

Your customer onboarding doc? Ghosted. Emails? Ignored. Calendars? Packed. Fix the disconnect today. Onboard customers in Slack—with VIP channels, nudges & real-time support. 📘 Guide 👉 clearfeed.ai/blogs/customer….

NEW: AI Fields in ClearFeed ✨ Now, auto-fill custom fields in Slack support requests using AI. Tag request type, urgency, product area & more without manual effort. You define the prompt → ClearFeed's AI populate the field using request content. Learn more:

NEW: Bulk Edit for Tickets on ClearFeed Web App Support teams manage dozens of Tickets across Slack, Email & more. Updating them individually is time-consuming & inefficient. With Bulk Edit, you can: -Select multiple tickets -Update Status, Priority, or Assignee -Mark Tickets

Tired of jumping between Slack and Front for support? 🔄 Our latest blog shows you how to integrate them truly, step-by-step. No more lost context, no more chaos. 👇 Read the guide: clearfeed.ai/blogs/front-sl….

NEW: Manage Approvals in Slack with ClearFeed 🎉 Internal Support teams can: -Trigger Approval Workflows on Ticket creation -Route based on Form fields -Approve/Reject in Slack -Track with a full audit trail Learn more: clearfeed.ai/blogs/internal…