Clara Shih (@clarashih) 's Twitter Profile
Clara Shih

@clarashih

Head of Business AI at Meta, Founder of Hearsay Systems, angel investor, author of The Facebook Era (2009) and Social Business Imperative (2016) 🌻☕

ID: 17801384

linkhttps://www.linkedin.com/in/clarashih calendar_today02-12-2008 06:05:07

7,7K Tweet

26,26K Followers

272 Following

Liz Miller (@lizkmiller) 's Twitter Profile Photo

"While everyone is talking about reinforcement learning from human feedback, @Salesforce has pioneered reinforcement from customer outcomes." Clara Shih #DF24 #AgentForce #AI

"While everyone is talking about reinforcement learning from human feedback, @Salesforce has pioneered reinforcement from customer outcomes." <a href="/clarashih/">Clara Shih</a> #DF24 #AgentForce #AI
Lisa Su (@lisasu) 's Twitter Profile Photo

Great night with the #TIME100AI leaders, innovators, thinkers and shapers! Thank you TIME for bringing us together. I am excited about what we will accomplish together using the power of AI to solve some of the world’s most important challenges.

Great night with the #TIME100AI leaders, innovators, thinkers and shapers! Thank you <a href="/TIME/">TIME</a> for bringing us together. I am excited about what we will accomplish together using the power of AI to solve some of the world’s most important challenges.
Ryan A Boyles (@therab) 's Twitter Profile Photo

Dr. Lisa Su: "It's really about making the right big bets" Watch 'Ask More of AI' with CEO of Salesforce AI Clara Shih: How AMD Brings Its Winning CPU Playbook to the AI GPU Market youtube.com/watch?v=lJQDOj…

Dr. Lisa Su: "It's really about making the right big bets"

Watch 'Ask More of AI' with CEO of Salesforce AI Clara Shih: How <a href="/AMD/">AMD</a> Brings Its Winning CPU Playbook to the AI GPU Market youtube.com/watch?v=lJQDOj…
Salesforce News & Insights (@salesforcenews) 's Twitter Profile Photo

Kicking off the keynote, Marc Benioff and Clara Shih introduce Agentforce and discuss how humans with Agents drive customer success together:

Clara Shih (@clarashih) 's Twitter Profile Photo

In a world where AI agents are as commonplace as web pages, lifelong learning is as important as ever. 🧑🏻‍🎓 Proud to announce @Salesforce is investing $50M to empower people with AI skilling. Our premium AI training is FREE through end of 2025, incl. instructor-led courses, exams

Clara Shih (@clarashih) 's Twitter Profile Photo

That's a wrap! 🎀 #DF24 is officially done. This was my 18th Dreamforce, and it was full of special moments. The best has been the excitement from customers getting hands-on with #Agentforce— their surprise and delight from experiencing such an easy setup because it leverages

Marc Benioff (@benioff) 's Twitter Profile Photo

Salesforce Agentforce — driving the highest accuracy & lowest hallucination AI —- integrated🔥SFR-RAG 🔥 LLM specialized in RAG use cases, optimized to fully leverage contextual content for accurate and faithful response generation. This is what AI was meant to be. Congrats

Salesforce Agentforce — driving the highest accuracy &amp; lowest hallucination AI —-  integrated🔥SFR-RAG 🔥 LLM specialized in RAG use cases, optimized to fully leverage contextual content for accurate and faithful response generation. This is what AI was meant to be.  Congrats
Clara Shih (@clarashih) 's Twitter Profile Photo

Long before autocomplete was invented, motor racing was one of the first industries to embrace data and AI. Today McLaren runs >50M simulations for every Formula 1 race, using #AI to guide drivers to optimize 300+ possible steering wheel adjustments in real-time while driving 200

Long before autocomplete was invented, motor racing was one of the first industries to embrace data and AI. Today <a href="/McLarenF1/">McLaren</a> runs &gt;50M simulations for every <a href="/F1/">Formula 1</a> race, using #AI to guide drivers to optimize 300+ possible steering wheel adjustments in real-time while driving 200
Clara Shih (@clarashih) 's Twitter Profile Photo

Last week OpenAI launched ChatGPT Canvas, an interface that displays text, code, and visualization outputs. In the enterprise, we rely on more structured, trusted UX elements -- record details, lists, dropdowns, dashboards. @Salesforce Page Layouts and Dynamic Forms control

Clara Shih (@clarashih) 's Twitter Profile Photo

I’m thrilled to share today that I’ve joined Meta to lead a new Business AI group.  Our vision for this new product group is to make cutting-edge AI accessible to every business, empowering all to find success and own their future in the AI era. 200M businesses each month turn

I’m thrilled to share today that I’ve joined <a href="/Meta/">Meta</a> to lead a new Business AI group.  Our vision for this new product group is to make cutting-edge AI accessible to every business, empowering all to find success and own their future in the AI era.

200M businesses each month turn
Clara Shih (@clarashih) 's Twitter Profile Photo

A lot of #SaaS-bashing lately. Gavin Baker on @TheAllinPod saying enterprise apps will be "worst-performing asset of 2025." @Chamath railing against "the software industrial complex... bloated enterprise software companies that have convinced organizations to spend a tremendous

A lot of #SaaS-bashing lately. <a href="/GavinSBaker/">Gavin Baker</a> on @TheAllinPod saying enterprise apps will be "worst-performing asset of 2025." @Chamath railing against "the software industrial complex... bloated enterprise software companies that have convinced organizations to spend a tremendous
Clara Shih (@clarashih) 's Twitter Profile Photo

LLM costs pressure SaaS margins. At the same time, the longstanding practice of getting enterprises to pre-commit seats & functionality they may never deploy and also prepay annually will get harder as CIOs look to free budget for their own LLM costs. To weather the storm, some

LLM costs pressure SaaS margins. At the same time, the longstanding practice of getting enterprises to pre-commit seats &amp; functionality they may never deploy and also prepay annually will get harder as CIOs look to free budget for their own LLM costs.

To weather the storm, some
Clara Shih (@clarashih) 's Twitter Profile Photo

Chamath Palihapitiya The real issue is that any prompt or RAG data provided to DeepSeek is accessible by the CCP. The '2017 Cybersecurity Law of the People’s Republic of China' grants the Chinese government "extensive authority" to access data held by companies operating within China. This was

Clara Shih (@clarashih) 's Twitter Profile Photo

In the near future, every company will have business AIs interacting with customers on its behalf. Large cos are already planning for this, connecting data lakes to LLMs, digital channels, and governance platforms. Many, like AT&T Goldman Sachs DoorDash are using Llama Stack to

EMARKETER (@emarketer) 's Twitter Profile Photo

EMARKETER Chief Content Officer Zia Daniell Wigder takes the Shoptalk stage today for a keynote interview with Meta's VP of Business AI, Clara Shih. If you missed yesterday’s presentation, access Zia’s slides here: cloud.insight.insiderintelligence.com/20250325-ShopT… #Shoptalk #Shoptalk2025

EMARKETER Chief Content Officer Zia Daniell Wigder takes the <a href="/shoptalk/">Shoptalk</a> stage today for a keynote interview with <a href="/Meta/">Meta</a>'s VP of Business AI, Clara Shih.

If you missed yesterday’s presentation, access Zia’s slides here: cloud.insight.insiderintelligence.com/20250325-ShopT…

#Shoptalk #Shoptalk2025
Dwarkesh Patel (@dwarkesh_sp) 's Twitter Profile Photo

If you include local debt, China's debt/GDP ratio might be pushing 200% That's astoundingly high. (The US is arguably already in a fiscally unsustainable position with a mere 120%). Does this mean China will suffer the same fate as Japan in the 1990s? How much does this debt