Often we get a lead that requires their next 3PL to be on ShipHero That has never happened with any other WMS

Watched this happen 10+ times: - company hires new COO - COO immediately does 3PL RFP - negotiates hard, covers their salary - spends next year moving - turns out cheapest 3PL sucks - nothing gets done in ops, now fulfillment needs moving again - COO fired

The new 3PL doesn’t even have to suck. We’ve received clients this way. The point is, is saving money or changing your 3PL the most meaningful improvement to ops or is your COO immediately in self preservation mode?

Let’s play spot the GOOD hat! This was a blast. So glad I went

GoBolt was included in Google's AI report!

Take box off truck. Put box on shelf. Take box off shelf. Put box on truck. Multiply by 2,000,000

There will be a “no AI was used in the….” certification soon

This is my view on life. Heard Sean Frank say the reason for life is people. I couldn’t agree more. It’s a slap in the face to whoever decided we should be so lucky to not use your talents for those less fortunate.

3PL's put margin in postage because brands insist pick/pack prices be priced like gimmicks

Slowest month of the year still looking pretty good

Launch “millions” of robots across your facilities. Save $0.30 an order. I am not yet convinced robots are the answer.

1.2k ads ready to launch for November 1st. 1.2m bottles of Counter Clean produced ready to sell. I’m so pumped. LFG 🔥

Costs a human $0.40 a minute to do anything. RAAS is the equivalent of 48 units picked per hour. That’s abysmal.

Where my STL peeps at? Will be in town, would love to hang!

Airbnb checkout: Gather towels Gather bed linens Start laundry Collect dishes Start dishwasher Sweep floors Clean mirrors Make beds Fluff pillows Pay housekeeping Greet next guests Unload their luggage Babysit theirs kids When will it end???

I really want my internet friends to win

Tune in!

Ordered this today

Starts in 3 minutes!

Yesterday I had the privilege to host a space with Chad Carleton 🪄📦, CEO of Good Company, and we talked about: - His early years running Operations for a kitchenware brand aggregator called Everything Kitchens, how they perfected their own fulfillment and how that led to them