Exciting news🎉   We're proud to share that our Belfast team have been shortlisted in six categories at next weeks Contact Centre Network NI (Contact Centre Network NI (CCNNI)) Awards!   Well done to all involved and best of luck to everyone attending 👏

The first award of the evening Newcomer of the Year is Sponsored by Allstate NI. We have joint silver winners, Nathan Hurst Santander and Georgia Richardson NIE Networks. Gold Winner of Newcomer of the Year is Jackie Hamer – BNP Paribas Group Personal Finance! #CCNNIAwards

Huge congratulations to our Rising Star Gold Winner Caitlin Green EchoManagedServices. Chloe Turley Firstsource Solutions was awarded Silver. Thanks to Allstate NI for sponsoring this award #CCNNIAwards

This year’s Support Person of the Year goes to…Emmet Crawford Power NI !! The judges also presented a Silver Award to Connor Scullion EchoManagedServices - Congratulations! Sponsored by Cnect Wales #CCNNIAwards

Let’s hear it for our Advisor of the Year 2024, Ellie Binks dil butt!! Shout out to Lukasz Giblewski - NFU Mutual Insurance who has been awarded silver in this category. Sponsored by Cnect Wales #CCNNIAwards

We have Joint Gold Winners for Inhouse Team Leader of the Year! Congratulations Gareth Downey Ulster Bank and Charlene Hoynes – Allstate Northern Ireland! Linda Graham - @DanskeBank_uk has been awarded Silver! Thanks to our sponsor Budget Energy #CCNNIAwards

Put your hands together for James Young Capita PIP who has been crowned Gold Winner of Outsourced Team Leader of the Year!! The judges also awarded Silver to Jade Robinson Firstsource Solutions Sponsored by Budget Energy #CCNNIAwards

We’re delighted to present Andrew Finn – Energia Group / Power NI with the Gold Trainer of the Year Award! Lisa Wallace - NFU Mutual Insurance has been given a Silver Award. Thanks to Ulster Bank for sponsoring this category. #CCNNIAwards

The award for Support Manager of the Year goes to… Brian Sullivan – Budget Energy!!! Congratulations Sonya Simmons - Danske Bank for picking up Silver! This award is sponsored by Ulster Bank. #CCNNIAwards

huge congratulations to Jonathan Kerr NIE Networks who has won Customer Contact Leader of the Year! Esther McKane Power NI has claimed Silver, well done!! Sponsored by @clevernelly #CCNNIAwards

We’re thrilled to reveal that Seosamh Malocco Power NI is our Gold Winner of Senior Leader of the Year! Thanks to @Clevernelly for sponsoring this category #CCNNIAwards

We’re kicking off the company categories with the Customer Team of the Year Award Let’s hear it for our Gold Winners, Ulster Bank (DCA Exceptions Team) Congratulations to @Firstsource (YouFibre) on Silver. Sponsored by @Jabrabusiness #CCNNIAwards

Winning Specialist Team of the Year is… Danske Bank (Operational Excellence Team). Silver Award goes to Capita PIP (Quality Team). Thanks to JABRA UK&I for sponsoring this category #CCNNIAwards

Let’s hear it for @Translink, gold winners of Best Advice Line / Helpline!! Shout out to @CapitaPLC PIP Enquiry Centre which has been awarded Silver! Thanks to our sponsor, @DanskeBANK_UK #CCNNIAwards

Winners of the Equality, Diversity & Inclusion Award are…. EE Belfast – BT Group!! Congratulations!! A big thanks to @ivestNI for sponsoring this category #CCNNIAwards

Winners of Best Client Partnership are… Firstsource Solutions & giffgaff!! Congratulations!! Sponsored by Invest NI #CCNNIAwards

The judges have awarded Joint Gold Winners in the People & Culture Category. Our winners are BNP Paribas 𝙋𝙚𝙧𝙨𝙤𝙣𝙖𝙡 𝙁𝙞𝙣𝙖𝙣𝙘𝙚 and Budget Energy! GLL – Belfast Better Customer Service Centre have won Silver. Thanks to our sponsor Elephants Don’t Forget #CCNNIAwards

What a night! Thanks to everyone who joined us at this year's #CCNNIAwards and to our sponsors for their support. Huge congratulations to all finalists & winners! Here's a message from Adrian Harvey, CEO of @Clevernelly our 2024 Headline Sponsor. bit.ly/4efSeuZ

Huge congratulations to all the winners at last night’s Contact Centre Network NI (CCNNI) Awards! We’re excited to share our Belfast team was recognised in 2 categories:   🏆Gold winner Best Newcomer of the Year: Jacqueline Hamer! 🏆Joint Gold winner: People & Culture Congratulations 🙌🏻   #CCNNIAwards

We're honoured to be recognised for our commitment to people and community. Silver in People and Culture category at Contact Centre Network NI (CCNNI) Awards, celebrating our diverse, customer-first team.