Hey New Podcasters! 👋 blog.tryca.st/hey-new-podcas…

We’ve been alerted to an outage with Heroku, our infrastructure provider, which is affecting the reachability of the Cast website. (status.heroku.com/incidents/2402) We’ll continue to monitor this issue.

It looks like Heroku is in the process of restoring the affected routing infrastructure and we’re seeing Cast’s reachability recover.

Some of Cast's hosting partners have been impacted by Hurricane Fiona, and this is affecting Cast. Podcasts hosted with Cast are unaffected, but we have temporarily paused new Studio sessions until network service is restored. For more, see help.tryca.st

Update: We're continuing to work with our hosting partners. As we begin to bring Cast's infrastructure back online, we have re-enabled access to podcast hosting stats through the Publisher.

Our hosting partners report that power has been restored to the affected area and they are actively working on-site. We continue to re-enable Cast infrastructure as it is safe to do so, and we have now re-enabled access to the Publisher. For more info, see help.tryca.st

Our hosting partners have reported that their services are restored following the disruption caused by Hurricane Fiona, and our own internal monitoring systems report the same. Accordingly, all Cast services and components are back and fully operational.

On June 26 at 11am ET a vendor will be performing maintenance that may briefly disrupt the Studio, Editor and Publisher. We’re not expecting downtime, but wanted to give everyone a heads up! Hosted files will be unaffected.

@TOFTJeff @toftshow Nope, no notable issues on our end. Shoot us an email at [email protected] and we'll take a look!

@jwhitfield3 Sounds like dynamic compression isn't doing the trick; unfortunately there's not much else we can do here.

@TheTruckTales Glad to hear they were able to sort it out! If you have any more trouble, email us at [email protected].

@aimeetheatty Julian We're working on adding import functionality that will let you transfer your back catalog. Keep an eye on Cast, the app. for updates!

We're seeing some mixes fail to complete due to an issue with our hosting provider. They've found the problem & it should be fixed shortly.

Update: This is taking longer than expected to resolve, but the fix is indeed underway. We'll update again when things are back to normal.

Whew – looks like things are getting back to normal. Sorry, everyone, about the mixing delays today.

Looks like our file host is experiencing a service disruption, causing 404s for most requests. We'll update shortly when we have more info.

Update: We're seeing these systems coming back online now.

We're still working with our file host to resolve the ongoing service disruption. Latest updates available here: help.tryca.st/cloud_incident/

We've observed a network interruption affecting traffic to Halifax (where our files are hosted). Our host is working to route around it ASAP

Our host has put a temporary route in place and it seems to be holding up well. All systems are go.