🔥The 9th Round of Easy Loan, Earn $40 Reward is in progress❗️ ⏰ Promotion Period: January 15th - Feburary 15th, 2025 👉 Register now and check more details at gate.io/campaigns/358

Did you miss our recent webinar with Alorica? Our panel of experts explored best practices for mapping out optimal customer journeys and identifying opportunities for #CX improvement. Watch it now on demand. ⬇️

You've heard the buzz – CallMiner Outreach is our new, revolutionary AI-powered #CX and customer feedback solution designed to help businesses connect with customers in more meaningful ways. Watch our product overview video and connect with our team to learn more.

One of the secrets to delivering exceptional customer service experiences in modern contact centers? ✅ Real-time agent guidance. Head over to the CallMiner blog to explore the top benefits of real-time guidance, the impact on #CX and #EX, and more.

CallMiner's #LISTENUK is right around the corner! We have an amazing line-up of speakers planned, including industry leaders from Ageas UK, Checkatrade, MVF, Vanquis Bank, and more. Learn more and register now to join us in Manchester, UK, 3-4 June.⤵️

“Perfection is the enemy of good in software.” Read more from Jeff Gallino, CallMiner CEO and founder, and other industry leaders in Alexander Puutio's latest article for Forbes, looking at keys to success for startup founders.👇 forbes.com/sites/alexande…

Have you gone "all in" on a CCaaS platform, including add-on analytics capabilities? If so, it's likely you've run into limitations. Learn why a dedicated, AI-powered conversation intelligence solution can help you make better business decisions and impact the bottom line.

#AI is helping contact centers automate tasks, analyze customer conversations, deliver self-service options, and more. If you're looking to get the most out of AI software, head over to our blog for top tips, potential challenges, and features to look for. ⬇️

“The future of #CX is about understanding all of the feedback your customers are giving you, regardless of channel.” Check out CallMiner CMO Eric Williamson's recent interview with nojitter on how #AI tools can help unlock a more comprehensive view of the customer. ⬇️

With technology reshaping workplaces and economic pressures rising, how are UK employees adapting? We'll explore the findings of CCMA's latest research, looking at the impact of technology on work, confidence in job security, and more. Join us on Thursday, April 10!

According to CallMiner's CX Landscape Report, 42% of retail CX leaders identified changing customer behaviors and expectations as their top challenge. 💡Discover ways retailers can use #AI-driven insights to enhance #CX across their organizations in our latest whitepaper.

Consistency is the key to #CX. PENNYMAC recently shared how real-time alerts have ensured consistency across their customer journey and delivered high-quality customer experiences. Watch the on-demand webinar now.👇

CallMiner is headed to The Forum’s 2025 Spring Customer Strategy & Planning Conference! Join us to explore how business leaders can foster innovation, improve #CX, and stay ahead of the competition. Register today for 29th April in Newcastle, UK. 👇

“Our new Outreach product marks our step directly into the CX space, [delivering] dynamic, personalized surveys and outreach." CallMiner's Bruce McMahon spoke with Rich Tehrani from tmcnet.com on how CallMiner is leading the way in #AI-powered customer service & #CX innovation.

According to CCMA's latest research, the majority of UK consumers prefer a human to help resolve customer contact queries. The report also explores how UK consumers feel about technology in the workplace, job security, and more. Read more.👇 learning.callminer.com/uk/col/lcuk/wh…

In today’s competitive landscape, BPOs must focus on driving value. Whether you're a BPO or a leader looking to optimize your BPO partner, join us for a panel discussion to learn how AI-powered conversation intelligence can enhance efficiency, improve CSAT and more. 👇

CallMiner is headed to sunny San Diego for Reuters Customer Service & Experience West 2025! We're looking forward to sharing how #AI and conversation intelligence can enhance the value of #CX programs. Save your spot for April 29-30, and visit us on-site at booth # 8.👇

Did you hear? We’re heading to Charleston for #LISTEN2025, Oct. 6-8! CallMiner’s annual user conference is your opportunity to connect with peers, learn from the experts, and explore how to turn customer data into business intelligence. Register now before rates increase! 👇

CallMiner continues to operate at full speed, delivering the solutions organizations need to transform #CX. CallMiner’s CPO shares key product updates from Q1 2025, highlighting improvements to: 🚀 CallMiner AI Assist 🚀 Data filtering and exports 🚀 AI models Read more:

According to @Gartner, agentic AI is expected to be a major force in enterprise technology over the next 24 months. 📖 Our whitepaper explores how it will transform the contact center by streamlining analytical tasks, automating workflows, and improving #CX and #EX.

For the 4th consecutive year, CallMiner, Inc. is a leader in the SPARK Matrix for Conversational Intelligence by @QKSGroup! 🚀 The report recognizes CallMiner's technology excellence and customer impact, including advanced #AI, platform scalability, and #CX capabilities. ⬇️