Smartphone checkouts should be seamless! In this video, I share a simple but powerful CRO tip to boost your mobile conversion rates. Small tweaks can make a big impact—try this out and let me know if you see. youtube.com/shorts/MF_tm-h…

Ever asked, "How did QA miss this?" It's rarely just QA's fault. Dive into the real reasons behind escaped bugs and how to prevent them. A must-read for devs, testers, and PMs alike. badtesting.com/thoughts/how-d…

A baseball player is getting ready for the new season. He visits your website to customize his bat, carefully selecting the perfect model, barrel color, and grip. He adds his name to be engraved on the bat—because for him, this isn’t just equipment. badtesting.com/thoughts/your-…

Nobody likes hitting a 404 page, but a well-designed one can turn frustration into opportunity! In this video, I share why adding clear direction on custom 404 pages improves user experience and keeps visitors engaged. Let me know what you think! youtube.com/shorts/_etpDh6…

Launching a website without ongoing testing can cost you more than just bugs—it can damage your reputation, lose customers, and hurt revenue. Don’t risk it. Discover how continuous QA keeps your site performing at its best. badtesting.com/thoughts/the-h…

Broken links kill trust fast. In this video, I explain why checking your website links is one of the simplest ways to protect your user experience—and your brand reputation. youtube.com/shorts/w5HUg3C…

Struggling with your DTC site? Uncover the common pitfalls and ways to optimize for improved performance and user experience. badtesting.com/thoughts/the-s…

Broken links kill trust fast. In this video, I explain why checking your website links is one of the simplest ways to protect your user experience—and your brand reputation. youtube.com/shorts/w5HUg3C…

Small details make a big impact on user experience! Alphabetizing options in forms might seem minor, but it can significantly improve usability and reduce frustration. Watch this quick tip to see why organization matters! youtube.com/shorts/FxbxFD5…

I noticed a lot of people hurt conversions by centering too much text. Centered text over 2 lines should be avoided because readability drops. This causes users to disengage, lowering conversion rates. Let me know if you’ve run into this issue! youtube.com/shorts/UqJAY19…

With AI, and automation most brands are focused on moving fast. But the ones who win? They’re the ones who still work when everything else is flying at 100mph. That means QA isn’t a luxury. It’s a multiplier. It’s risk insurance. It’s revenue protection. badtesting.com/thoughts/websi…

As a software engineer, product manager, or owner, you probably think you know what QA is. But the reality is that there is a lot more to QA than meets the eye. badtesting.com/thoughts/this-…

I noticed brands wreck analytics by letting customers free-type states and countries in forms. Use dropdowns or autocomplete to keep inputs clean and insights accurate. youtube.com/shorts/1twXsPO…

You didn’t pour your time, energy, and budget into building your brand so customers could hit broken links, get stuck in glitchy checkout flows, or run into weird bugs that quietly drain your revenue behind the scenes. badtesting.com/thoughts/qa-is…

I noticed that most brands test features, but not the critical flows that actually make money… like search, add to cart, and checkout. If those break on mobile you’ll lose the sale and might never know why. youtube.com/shorts/B3fNSEh…

Testing is an intellectual process. It’s creative. It’s analytical. It’s psychological. It’s contextual. And no tool, no matter how advanced, can fully replace what a skilled human brings to the table. badtesting.com/thoughts/there…

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On the surface, your site looks fine. Pages load. Products show up. The cart works. But hidden issues live in the details. badtesting.com/thoughts/prote…