Looking for the fastest path to cloud voice success?☁️ Service providers and resellers face constant pressure to deliver fast, scalable, and profitable UCaaS solutions. That’s why we decided to take action! With multiple new Webex Calling certifications now in place - combined

In sectors where every word matters and every detail MUST stay protected, you know you can never be too careful!🔐 That’s exactly why we created our innovative Meeting Insights On-Prem solution. Built for organizations where privacy and control are mission critical, this

What is Teams Phone extensibility? It’s a way for contact centers to tightly integrate with Teams Phone using the same underlying infrastructure – Azure Communication Services. Watch the full episode with Tom Arbuthnot and Gidi Adlersberg as they break down Teams Phone

Cloud Telephony Done RIGHT! ☝🏻 AudioCodes’ Jason Wyatt recently sat down with Tim Hiscox and David Renfree from Colt Technology Services - winners of our 2024 Live Platform Partner of the Year award - for a discussion on how Live Platform streamlines the delivery of cloud telephony

🌎 Let’s be honest - deploying UCaaS globally isn’t as simple as it sounds. Between legacy systems, regional telecom rules, and phased migrations, the challenges stack up fast. It’s not exactly plug-and-play for most global enterprises. But here’s the thing: It doesn’t HAVE to

What’s the difference between Unify Integration model and Teams Phone extensibility? Teams Phone extensibility is the underlying technology of how a 3rd party vendor integrates with Azure Communication Services and Unify is the rubber stamp of approval from Microsoft. Watch

The smartest way to record and analyze Microsoft Teams voice interactions! 🧠 Meet Interaction Insights - our next-gen, cloud-based SaaS solution that makes Teams call recording effortless - whether you're in finance, government, healthcare, or energy. Avoid regulatory trouble

Ever seen a 570-year-old university using the latest in voice communication technology?📞 The University of Glasgow faced a familiar challenge to many other organizations: outdated PBXs that just couldn’t keep up with the pace of modern campus needs. Luckily, we always have the

On this AI Appreciation Day, we’re diving deep - beneath the sea and through time - to discover how AI is shaping the world of telecommunications today!🤿🤖

There’s a big difference between the Connect, Extend, and Unify integration models for Teams CCaaS. But the biggest consideration is who’s the partner you want to be with for the long haul. Who can you trust the most? Watch the full episode with Tom Arbuthnot and Gidi

It’s time to make WhatsApp your go-to channel for connecting with your customers! With nearly 3 billion users, WhatsApp is where conversations happen - and now, thanks to AudioCodes Live Hub, it’s also where AI-powered voice interactions begin. No app switching and no

Here’s how to adopt a Teams CCaaS across your organization... Watch the full episode with Tom Arbuthnot and Gidi Adlersberg as they break down Teams Phone extensibility, Unify integration model and the new era of Teams CCaaS. Watch here >>> hubs.ly/Q03vLYXR0

לפני שנה, עדכון תוכנה שגרתי הפיל 8 מיליון תחנות עבודה - ובתוך שעות השבית בנקים, בתי חולים ונמלי תעופה. לא, זו לא הייתה מתקפת סייבר - זו הייתה פשוט תלות בענן. דווקא בעידן ה-AI, יותר ויותר ארגונים ציבוריים וארגונים הפועלים תחת רגולציה מחמירה בוחרים להחזיר עומסי עבודה לסביבה

We’re Revitalizing India’s Digital Workforce! As hybrid work becomes the new standard for many organizations, effective voice communication is the key to ensuring high productivity regardless of where employees are physically located. That’s why Tata Tele Business Services joined forces with

Join a hybrid meeting the way it was meant to be. Making hybrid meetings seamless - especially in larger rooms - isn’t always easy. That’s why we’ve partnered with Nureva to deliver a smarter, simpler way to connect in Microsoft Teams Rooms for Android. Our joint solution

The Customer Success Manager of tomorrow… today? At AudioCodes, we’re already seeing it - the CSM role has changed. Big time! Our very own Shay Moshe has a few thoughts on where it’s headed and what the “next-gen” Customer Success Manager really looks like.