Please be aware that in the UK, we're experiencing a higher volume of calls and emails than normal. If you require assistance, please feel free to send us a direct message on Twitter with serial number and your full details so we can help you quicker. Many thanks -Dyson UK

@priesty_lf We were offline at the time which is the reason why our US team responded. I'm keen to look into this further. Please send us a PM with your details and we'll be able to address this issue for you. Many thanks, Jack Dyson UK

@spikebreh Hi Spike, this link is rather unusual, as the contact us page should be dyson.com/support/quick-…. We're happy to pass your feedback along, however, and appreciate you reaching out to us.

Hi Kyle, Thank you for your reply. I have flagged this with our US Team. They will contact you once they are back on line. Best wishes Allison

@pooja05045807 hey! We are doing well. How may we assist you with Dyson machines? Know more- dyson.in Team Dyson India

Back to school, back to reality. The summer break might be over, but the chaos continues. Dyson technology is engineered to keep your whole home clean. Tools & attachments capture loose debris, especially after the busy breakfast session. ms.spr.ly/6018jo5qi

@1coltrini We test in-home but there is no registration process to be one. As an existing owner though, you may be registered with Dyson.

@1coltrini Hi, feel free to pop us over a DM with your details so we can make sure you're registered. Thanks -Allan x.com/messages/compo…

@omegasaiyanxI am very sorry to hear this Asif. The UK team is currently offline. However, please feel free to send a DM with your (1/2)

@pippawhitefoo Please can you send me a DM with the serial number, this will be underneath the bin. x.com/messages/compo…

@jaycee900 Hi Jaycee, this just stands for the colour of the model. (Not necessarily the parts)

Should you have any questions relating to this article, please feel free to send us a DM or contact us via [email protected] x.com/guardian/statu…

We're currently performing essential maintenance on our website. It'll be offline for a few hours while it goes live but we're here to help.

Hi @steakncheesevs, Cassie at Dyson here. No drone, but you never know what our engineers are up to or what the future will bring!

Hi @deanglover Cassie at Dyson here. We would like to be able to assist you further. Please PM us with some more details.

Hello @positivelad, Cassie at Dyson here! Please be aware as an existing owner you are entitled to discounts on some models of new machine.

Our UK Contact Centre is closed today for training. We'll be back tomorrow, but for help in the meantime please try dyson.co.uk/support

Please be advised that the Dyson UK Helpline is experiencing a higher volume of calls than normal. Please consider sending us a DM to discuss your query or visiting dyson.co.uk/support Many thanks –AskDyson UK. x.com/messages/compo…

Please be aware that between 10:00 GMT and 16:00 GMT we will be conducting cloud maintenance. You may find that you will not be able to connect to your Dyson products when outside of your home Wi-Fi network. Any disruption to a single machine should be approx 15 mins. Thank you.