Proud of this initiative! We’re bringing some smiles and happiness to kids of LA STRADA association in the form of #Xmas presents. #IDCWeCare #Christmas 🎁🎅🏻🎄

Santa’s Mission ✅! Merry Christmas to LA STRADA from IDC | Italy! 🎁🎄 #IDCWeCare #WeCare #SantaClausisComingToTown

[#Conference] 🏭#INDUSTRIE 4.0 🤖 Retrouvez les derniers chiffres IDC | France et IDC Insights 🌐 idc.fr/industrie_2019 👉Inscription gratuite #IDCManuf #TransfoNum #manufacturing #industrie40 #innovation #industriedufutur

[Devenez Partenaire🤝] #Conference #RETAIL Prêts pour de nouveaux #business modèles ? #Innovation • #ExperienceClient • #Ecosystemes 🗓️21 mars📍Paris 🌐idc.fr/retail_2019 📨Edith Tricheux Directrice #conferences - [email protected] #IDCRetail #TransfoNum #retailers

Do you know what will drive #innovation and #digitaltransformation in the European retail industry in 2019? Register for #IDCRetail webinar on 7 Feb. at 2 pm (GMT) - buff.ly/2U00uXq Andrea Sangalli Giulio Raffaele

#Retail industry: real-time contextual discovery experiences will be key for your strategies. Read Andrea Sangalli's blog on THRIVE. bit.ly/2VWIr6n. #CX #KPIs #AI IDC EMEA

Only 2 hours left to go live for #IDCRetail webinar on top European #Retail trends in 2019, register if you haven't already done so: buff.ly/2U00uXq Ornella Urso Andrea Sangalli to present #ThursdayMotivation #technology #CX

[BLOG] 50% of European #retailers plan to implement a #digital core platform by year-end 2019 to enable faster #innovation and leveraging insights to drive intelligent action. Read #IDCUKIblog by Ornella Urso on #Commerce Everywhere - buff.ly/2TX5bBD #IDCRetail

Are you looking for new ways to solve common challenges around Mobile CX in Retail? Real-life examples of the practices in use at existing organizations? Don’t miss the New IDC PeerScape on Delivering Effective Mobile Retail CX idc.com/getdoc.jsp?con… Ornella Urso

Ivano Ortis presenting the 3Cs of #CustomerExperience: Consent, Conversations, and Customer Journeys, find out more here - buff.ly/2YqGUq7 Andrea Sangalli #IDCCX

How Can #CX be your Competitive Differentiator? Check out this video with Andrea Sangalli and Gerry Brown as they highlight the importance of #CustomerExperience across all industry sectors in Europe 👉 buff.ly/2YV4qvA

[BLOG] What are the 3Cs of #CustomerExperience? Consent, Conversations, and Customer Journeys. IDC research shows that Customer experience is now the top #strategic business priority among European companies - buff.ly/2Kam2AB #IDCCX Andrea Sangalli

.IDC names four Innovators for #AI-Enabled Commerce and #CustomerExperience in #Retail in a new #IDCInnovators study, read more here: buff.ly/2J2A1Gk #IDCRetail Andrea Sangalli Ornella Urso Ivano Ortis #IDCAI

[BLOG] As the age of #CX takes hold, enterprises must do far more than collect & analyze customer data to enable the improvement of their products, services, & engagements. They must also tap the so-called #behavioralsurplus 👉👉buff.ly/2Emlty2 #IDCCX Andrea Sangalli

[WEBINAR] How will the Commerce Everywhere be in the Age of Experiential #Retail? Watch #IDCRetail webinar by Andrea Sangalli and Ornella Urso as they share insights on #CommerceEverywhere Retail Business Models and what that means for retailers - buff.ly/2EGwBWU

.IDC Global #RetailInnovation Survey has come to its 3rd edition, this year the survey was conducted with 600 #retailers. The 2019 results will be shared for the first time during #IDCRetail live webinar on 9th July at 2 pm (BST) - buff.ly/31jAyuq Giulio Raffaele Andrea Sangalli

European spending on Customer Experience will reach $128 billion by 2022, driven by major Investments in retail, says IDC: buff.ly/2RU1qg7 @andrea_minonne #CX

Behind the scenes of the #CX video with @andrea_minonne and Andrea Sangalli. Can’t wait to see the final result 🎬 #funatwork #LifeatIDC #IDCculture

Does your company invest in customer experience? IDC's Maggie Slowik and Sabitha Majukumar explain how companies are increasingly recognizing the importance of delivering an experience that makes them stand out from their competition 👇 blog-idcuk.com/winning-custom…

La pandemia #COVID19 ha generato un boom delle vendite #ecommerce, causando un cambio nei comportamenti dei #consumatori. Per cogliere questi cambiamenti le aziende devono adottare una #strategia #omnichannel personalizzando il processo d'acquisto: bit.ly/BCGPLATINION