Amber Matthews (@ambermatthews) 's Twitter Profile
Amber Matthews

@ambermatthews

Service designer | design researcher | creative technologist | unashamed sports nut. I have a black belt in a martial art but I don't bite. Say hi.

ID: 18638024

linkhttp://ambermatthews.com calendar_today05-01-2009 17:33:24

6,6K Tweet

585 Followers

636 Following

robert shrimsley (@robertshrimsley) 's Twitter Profile Photo

Firms offering golf lessons to female staff to deal with the career cost of lost networking is a bit like the Titanic offering passengers swimming lessons when they should be teaching the crew iceberg evasion ft.com/content/bcb5b7…

Amber Matthews (@ambermatthews) 's Twitter Profile Photo

Particularly interesting to delve into this further in an APAC region which is home to some of the most dense urban environments (and rather a lot of shiny glass buildings housing extremely dense workplaces) on the planet...

Amber Matthews (@ambermatthews) 's Twitter Profile Photo

These kind of threads make me glad Twitter increased the char limit. How many do you recognise in the current public discourse around the pandemic? (Hint: Too many)

Amber Matthews (@ambermatthews) 's Twitter Profile Photo

Quite. Also a fantastic opportunity to recall Dana Meadows: "God grant us the serenity to exercise our bounded rationality freely in the systems that are structured appropriately, the courage to restructure the systems that aren’t, and the wisdom to know the difference!"

Allen Holub @allenholub.bsky.social (@allenholub) 's Twitter Profile Photo

Saying "the system is so complex that documentation is essential" is the wrong answer to the complexity problem. The correct answer, IMO, is to reduce the complexity of the system. "Simplicity—the art of maximizing the amount of work not done—is essential" 1/2

Amber Matthews (@ambermatthews) 's Twitter Profile Photo

Extremely happy to "see" (sadly geo-restricted here, so following mostly by live text rather than video) #ParisRoubaixFemmes happening at long last, but this is ridiculous.

Amber Matthews (@ambermatthews) 's Twitter Profile Photo

Designing (good) services requires commitment. In that vein, please read this: it may be considered long, but it is oh so worth your time. #servicedesign #ethics

Amber Matthews (@ambermatthews) 's Twitter Profile Photo

“HMW may occasionally spark creative discussions in corporate conference rooms, but it also obscures structural problems…” #designthinking #equity fastcompany.com/90649969/the-m…

Daniel Moser / profile inactive (@_dmoser) 's Twitter Profile Photo

NEW STUDY ➡️ If everybody cycled🚲as much as the Dutch, global carbon emissions would drop by nearly 700 million tonnes per year. This mammoth figure exceeds the entire carbon footprint of most countries, including the UK, Canada, Saudi Arabia and Australia. 📸Melissa & Chris Bruntlett

NEW STUDY ➡️

If everybody cycled🚲as much as the Dutch, global carbon emissions would drop by nearly 700 million tonnes per year.

This mammoth figure exceeds the entire carbon footprint of most countries, including the UK, Canada, Saudi Arabia and Australia.

📸<a href="/modacitylife/">Melissa & Chris Bruntlett</a>
Pavel A. Samsonov (@pavelasamsonov) 's Twitter Profile Photo

Scenario: a team does 1 week of research to validate a decision, and ends up disproving their initial set of assumptions. In output-based org culture, that team is now a week behind. In outcome-based org culture, that team is now a week ahead.