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@ShrikeWhiteburn So sorry to hear about this. Please try running a virus scan and let us know if it works. Thank you!

@dahoneybears Hi Sammy! We really appreciate your feedback, we'll make sure that this gets to the appropriate team.

@Atomic_Old_Man Hi there! Can you please send us a screenshot of your experience? Here’s an article how: aol.it/1SA5nOM

@Atomic_Old_Man To find out the version of AIM you are using, click Help or Options from your Buddy List window.

@Atomic_Old_Man Select About AIM. The About AIM window will provide you with the version.

@Atomic_Old_Man Please follow the instructions here to update to AIM 8.0: aol.it/2oYVBSw

@Atomic_Old_Man We understand your frustration. Please follow the instructions here to update to AIM 8.0: aol.it/2oYVBSw

@MissyEmily_ Hi Emily! Here is how to update your Status: 1. Click your profile icon on the top left. 1/3

@MissyEmily_ 2. On the pop-up, click the Status area. 2/3

@MissyEmily_ 3. Create your Status on the pop-up box "Edit Your Status Message" then click Save. 3/3

@Atomic_Old_Man We know that AIM 8 doesn't have the same features as other versions. We'll pass along your feedback to the entire AIM team.

@husnishamri_ Hi there! Is there something I can assist you with?

@trexRBX Hi there! Please clear your cookies, cache, history and footprints and try again. To do so, go to: aol.it/1KTJUg6

@noerzzz04 Hi there! Thank you for your comments, we will send this to the development team.

@Brandonbot90 Hey Brandon! I'm sorry to hear that you're having issues with AIM. Please check out this article: help.aol.com/articles/aim-f…

@Brandonbot90 Can you please send us a screenshot of your experience? Here's an article how: aol.it/1SA5nOM x.com/messages/compo…

@Atomic_Old_Man Hi there! So sorry to hear that. For more information, please send me a private message. x.com/messages/compo…

@KatastropheSays Hi Kali. We apologize for the inconvenience. We are working towards fixing this issue. Please go to aim.com

AIM Indeed they are. Thank you for the constant communication! #greatservice #betterthanprimeday