Ideas are commodity. Execution of them is not.

User experience is everything. It always has been, but it’s undervalued and underinvested in. If you don’t know user-centered design, study it. Hire people who know it. Obsess over it. Live and breathe it. Get your whole company on board.

Whenever an individual or a business decides that success has been attained, progress stops.

Marking dynamos for repair $10,000.00—2 hours labor $10.00; knowing where to mark $9,990.00.