Sad we can’t all be in Hawai’i for this. But never fear, Nik will share her presentation at our studio sometime soon

Incredible keynote address by Virginia Eubanks at #epicconference about how automation can feed discrimination. Going to get our hands on her book ASAP

Plain language champion Megan is helping lead some work for the beta phase of #ReadAbilityGuidelines — an international collaborative project for inclusive content design. Read this from Megan for some great writing tips empathydesign.com/write-more-bet…

Hosting Wellington design research enthusiasts last night was such a pleasure. Great to have some #ExperienceWeek guests join us, too. We discussed labels, perspectives, evidence, and heaps more

Our new year gift to clients and friends is a book to inspire team building, goal setting, and use of design mindsets. A new year can feel like an arbitrary rollover from one calendar to the next, but if you have some headspace it's a great time for reflection and planning!

Inspiring words from Tanuja Prasad about how complexity science can be applied to improve design and help businesses be better bit.ly/2Ug9wjd

The team at EPIC People have announced their #EPIConference theme for this year! 2019.epicpeople.org

Announcing EPIC2019 Agency! We invite submissions to the leading global conference on ethnography in business - read the conference theme and Call for Participation buff.ly/2HHz7QE #epiconference #ethnography #design #ux #DataScience #business #marketing #mrx

Working from home: Instagram vs Reality. Empathy storyteller Cat started her working day at home today, and emailed this to give the team a chuckle. Productivity and organisation comes in many forms!

“If you want your customers to be obsessed with you, you have to be obsessed with your customers” - Matt of Empathy & Tim of @JUCYWorld talking about the impact of really knowing your customers #bbdsummit

It's hard to imagine a 'neutral' state of mind exists with so many types of bias influencing the way we think. That's why it's important to actively work against biases, not just acknowledge them weforum.org/agenda/2018/12…

Describing something or someone without using labels is hard. But it's so important to be aware of why, when, and how we label people. A label is a limit. empathydesign.com/label-is-a-lim…

The feedback sandwich might be dated and simplistic, but it shouldn’t be ditched completely. Writer Tessa on sharing feedback without fear: empathydesign.com/receiving-feed…

Announcing EPIC2019 keynote speakers! Learn about poetic computation, race & class in coding economies, embodied knowledge & more in the work of @SareetaAmrute, zach lieberman & @ideasbazaar buff.ly/2KtGw6J #epiconference #ethnography

Handover points can be a risk for complex projects. That's why we like working alongside the people responsible for making change happen!

This comic book by Tapahia Heke showcases the superpowers of 14 incredible wāhine, including Rachel Taulelei Kiri Nathan Lynell Huria. What a creative way to acknowledge success and inspire the future. Tau kē!

Feel like opting in to some extreme frustration? This intentionally awful user interface by Bagaar 🖖🏼 is a great lesson in how not to design! userinyerface.com

Drumroll please… our new chief executive is Melissa Neustroski! Liss’s leadership experience, dedication to human-centred design, and extensive knowledge of Empathy’s work make her the perfect fit

We're looking for another awesome design researcher to join our team kin.co.nz/jobs/job-listi…

We're working on some incredible projects in 2020. If design research and strategy are your thing, come and be part of it all kin.co.nz/jobs/job-listi…