electraform
@electraform
Electrical certification and reporting software without the hefty upfront subscription. Use on any device on any platform.
ID: 733708570932465668
https://www.electraform.co.uk 20-05-2016 17:18:49
967 Tweet
1,1K Followers
1,1K Following
Day 37 of no refund or contact with a human from Aer Lingus. It’s clear no one actually works there as yesterday their automated bot asked me to DM them for a 7th time where “someone” would help. Utter utter joke of a company.
Day 38 of no refund from Aer Lingus. Their automated bot has even had the nerve to send us a survey asking how they did…
Day 39 of no human reply from Aer Lingus and still no refund, plenty of unscrupulous individuals trying to extort money from you regardless of your situation though, they’re pretty much in the same league.
Day 40 (yes 40) of no reply or refund from Aer Lingus. This is the CEO Lynne Embleton, ultimately the buck stops with you for the omnishambles running of your business. No wonder she doesn’t have a X/Twitter account as she’d be frequently @‘d.
Day 41 of no reply and no refund from Aer Lingus, if you think I’ll stop posting this you’re mistaken.
electraform Aer Lingus Keep at it electraform 💪 We certainly won’t be using Aer Lingus in the future if this is the way they choose to behave 😡
Day 42 of no reply or refund from Aer Lingus. Absolutely no shame from this lot.
Day 43 of no reply or refund from Aer Lingus, appreciate those who take the time to repost this and spread the word that Aer Lingus don’t have a shred of compassion or decency.
Day 44 of no reply or refund from Aer Lingus, an 8th invitation however to DM their automated bot where no one ever gets back to you despite it saying “we’re connecting you now”.
Day 45 and an automated reply saying they are processing a refund - minus 15% “penalty fee”. No shame, no compassion, disgrace of a company. No one is running Aer Lingus
Day 46 - guess what? Yes still no refund from Aer Lingus
Day 47, finally a refund from Aer Lingus albeit £500 shy of what it should be. Then they have the nerve to send us a survey. And to think I put my trust in travelling in a flying metal sky tube at 36,000 feet run by these jokers.