Your most unhappy customers are your greatest source of learning.

Defeat isn’t bitter if you don’t swallow it.

Your most unhappy customers are your greatest source of learning.

I have not failed. I’ve just found 10,000 ways that won’t work.

Don’t treat your customers like a bunch of purses and wallets.

Every day I get up and look through the Forbes list of the richest people in America. If I’m not there, I go to work.

Get big quietly, so you don’t tip off potential competitors.

A pessimist sees the difficulty in every opportunity; an optimist sees the opportunity in every difficulty.

One day your life will flash before your eyes. Make sure it is worth watching.

Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.

The surest way not to fail is to determine to succeed.

If one does not know to which port one is sailing, no wind is favorable.

A man must be big enough to admit his mistakes, smart enough to profit from them, and strong enough to correct them.

I’m not afraid of dying, I’m afraid of not trying.

Formal education will make you a living. Self education will make you a fortune.

In the modern world of business, it is useless to be a creative, original thinker unless you can also sell what you create.

Action may not always bring happiness; but there is no happiness without action.