If you're thinking about adding calling to Microsoft Teams, there are some great ways to do it at a low cost with high reliability.

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Too often, UC and CX solutions aren't connected at all. How do you get a contact from one person to the other? There's a better way.

I worked for Aspect for 20 years and the name was synonymous with Workforce Management. It's great to see and I know they have a fantastic #WEM suite.

I hear from many of my clients that Microsoft Teams is an easy answer for business phone, but there are sacrifices . . . text messaging, fax and lack of options for contact center. There have also been issues around reliability and voice quality.

Check out this guide to see how AI is reshaping UCaaS and CCaaS solutions

It's not always simple but a cloud strategy needs to be the keystone in a modern IT department. Cloud shifts the burden to the provider- who must continuously exceed expectations in order to keep your business

I once worked for a company that made deep use of messaging/collaboration and it was often overwhelming - so many threads, many with conversations that didn't involve me. I can imagine that for situations like that the "message summary" function would be the game-changer.

Cloud is reshaping how businesses connect with customers and teams. Cloud communications unifies phone, messaging + video — and Cloud Design Solutions helps you find the perfect fit. 🔍 Explore the business case + get our free whitepaper: bit.ly/4cNJNYJ #ad #UCaaS #CCaaS