A “snowflake” narrative is deeply unhelpful. New generations, on the contrary, challenge archaic, damaging behaviours that make staff & patients unsafe, as they try to fit into dysfunctional systems. They give voice to those silent before them & should be celebrated & normalised!

As long as we measure progress, in integrated care, by the quality of programs; not quality of life for all, we will continue to hit institutional targets while missing the essence of what life is all about.

"Instead of seeing clinicians as the problem, a framework for health care transformation is needed that both safeguards against human fallibility and empowers clinicians to provide creative and adaptive solutions to the complexity of individual patients." sciencedirect.com/science/articl…

Pleased to see recommendations on #MarthasRule have gone to government. Thanks to Patient Safety Commissioner for her hard work on making this happen. Patients deserve a stronger voice in their own care patientsafetycommissioner.org.uk

Excellent systems safety guidance, covering organization, supplies, workspace, task design, labelling and behaviors. A great example of how human factors engineering in anesthesia can be done in a straightforward practical way. …-publications.onlinelibrary.wiley.com/doi/epdf/10.11…

Just before we recorded a podcast with Gregory E Ekatah to discuss the NOTSS 20 year timeline with Rhona Flin Steven Yule george youngson Nikki Maran Podcast will be available next week from @rcsed

Health isn’t an individual medical issue; it's a social & political one. Hence, population health improves due to collective, not just individual agency, which, in turn, means health improvement requires community building, not signposting or linking of individuals to activities:

Chris Elston Dr Gordon Caldwell Ruth Colligan @AlanJCard Ken Lownds Soojin Jun 전수진 Jo Wailling @AdamJohns88 Niall Downey Stanisław Iwańczak Rhys Thomas Steven Shorrock Institute for Healthcare Improvement (IHI) Helen Hughes Rollin J (Terry) Fairbanks Leah Konwinski @carayonp DrAlhawsawi David Vaughan François JAULIN Partha Das AW @pbnes Charles Murphy, MD Robert J. de Boer Dorothy Breen Don Berwick Jewish Healthcare Foundation National Patient Safety Board Advocacy Coalition Johns Hopkins Bloomberg School of Public Health Patient Safety Movement Foundation Commonwealth Fund JosieKingFoundation Christopher S. Jerry MedStar Institute for Quality and Safety Harvard University Helen Haskell Patients For Patient Safety US

It’s hard to explain what it is like in services that support children & families at this time of year. A passionate & committed but weary children’s services workforce holding all the joy, the loss, the hope, & the hurt with & for families. No other job comes close imho.

“’What matters to you? How can we support you to meet your human rights or support you to have a dignified life?’ “It’s through those conversations that innovation happens , in the tiny spaces of everyday moments of the heart.” - 𝙺𝚊𝚛𝚎𝚗 𝙷𝚎𝚍𝚐𝚎 💚 #DigiFest23 healthandcare.scot/stories/3681/d…

Using a co-design approach for healthcare improvements is rewarding, effective and fun. I couldn’t be prouder of our work so far to transform patient & family experiences of coming to the operating theatre. #design #empathy The Scottish Quality and Safety Fellowship Design Council @operanomad

What an absolutely fantastic story...: ‘A space with a soul’: children’s ideas help transform Glasgow hospital unit theguardian.com/uk-news/2024/j…

Happy Nollaig na mBan to the circles of women in my life 🙏

As well as our MSc and PGCert we are now offering a part-time distance learning 20 credit course in applied Human Factors for those working in health systems, running for 13 weeks from April 15th 2024. staffs.ac.uk/course/human-f… @pbnes Human Factors for Health & Social Care

….just this 👇

The Patient Safety Management Network is an essential network. It brings together people who care deeply about their patients & have a genuine passion to improve the care they receive. The experience in the room & the collaboration and support given is unparalleled, and has made me much better at my job

Love this

Daily experience of many healthcare staff . #humanfactorsergonomics

Ironic that trauma informed practice is a buzz word just now. Reminds me when it was all about resilience. So firstly we had to learn to cope with poor conditions in social care and now we need to learn to heal from poor conditions. How's about stop the poor conditions?

Excited to publish my Economic and Social Research Council policy fellowship research with Scot Gov NCS on how we define evidence and improve Scottish social care ⭐️ Video summary vimeo.com/884507002/9925… ⭐️ Full report gov.scot/publications/r…