Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.

The difference between a boss and a leader: a boss says, ‘Go!’ -a leader says, ‘Let’s go!’.

A general is just as good or just as bad as the troops under his command make him.

Fall seven times and stand up eight.

A jade stone is useless before it is processed; a man is good-for-nothing until he is educated.

Associate yourself with people of good quality, for it is better to be alone than in bad company

A goal is a dream with a deadline.

Openly share and talk to people about your idea. Use their lack of interest or doubt to fuel your motivation to make it happen.

Defeat isn’t bitter if you don’t swallow it.

My number one piece of advice is: you should learn how to program.

Defeat isn’t bitter if you don’t swallow it.

If I find 10,000 ways something won’t work, I haven’t failed. I am not discouraged, because every wrong attempt discarded is often a step forward.

Yesterday’s home runs don’t win today’s games.

A man must be big enough to admit his mistakes, smart enough to profit from them, and strong enough to correct them.

Everything started as nothing.