Building a castle is difficult. Defending and maintaining it is harder still.

You were born to win, but to be a winner, you must plan to win, prepare to win, and expect to win.

Goals are the fuel in the furnace of achievement.

Success is doing what you want, where you want, when you want, with whom you want as much as you want.

Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.