It was like playing the piano for Beethoven!

RUKM @loyolahelath, 1.75 hour wait for a scheduled pediatrician visit, no advance notification and no way to wait at home??? Not treating our human spirit well.

Trouble! #recordarchive

You don't step on the Indian. Even in the O'Hare parking garage. Especially today. #GoHawks

Thank you to our colleagues Moacir Garlindo for the inspiration. More to come! lnkd.in/esZ3YSp

These might just be some of the coolest strategic marketing internships out there! buff.ly/2hjipoN

How the Affordable Care Act drove down personal bankruptcies: consumerreports.org/personal-bankr…

So the AHCA passes. Good luck with that. #fthepoor

Crazy change is the new constant. You have to be grounded. #NESHCo17

Thank you #NESHCo17 for the chance to discuss the connection between healthcare marketing and dragons!

Focus: The rich v. poor US life-expectancy gap is lrgst ever & highest among wealthy countries. tinyurl.com/yb9kua3c #AHCA

There are over 400 sections in the ACA (ACOs, bundled payments, biosimilars...), you can't simply repeal it. #detailsmatter

This is no way to run a railroad. 5 Ways White House Can Use Its Muscle To Undercut Obamacare: Page 5 of 5 shar.es/1T4JaU

#SHSMD17 Daniel Burrus showed how Hard & Soft Trends inspire strategic transformation. 2 to chew on: Quick Picks: spmmarketing.com/blog/quick-pic…

Agree with Glied (NYU Wagner) and Altman, healthcare competition is good, important, and evolving. SPM Marketing & Communications ctt.ec/rFXUi+

Unprecedented Margin Pressure: The three most motivating words in health care marketing? tinyurl.com/y765g7qc #hcldr

Will consumers commit to deeper relationships with health systems? Absolutely, but... tinyurl.com/ycv4y45e SPM Marketing & Communications

Glad to contribute alongside some smart people I deeply respect, regarding amazon, et. al. in healthcare. (from SHSMD AHA)… my.shsmd.org/blogs/the-shsm…

If health systems don't embrace meaningful brand differentiation strategy, product development and strategic marketing they'll be left to be scrap-takers by the market. Thoughts on Amazon-Bershire-JPMorgan announcement: spmmarketing.com/blog/quick-pic… #Healthcare

"In a surprising reversal, Dr. Tom Price said he now thinks getting rid of the individual mandate was a bad idea." healthleadersmedia.com/health-plans/p… #oops