Hire character. Train skill.

Find a job you love and you’ll never work a day in your life.

Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.

If hard work is the key to success, most people would rather pick the lock.

Everyone is a genius. But if you judge a fish by its ability to climb a tree, it will spend its whole life believing it is stupid.

Nine out of ten businesses fail; so I came up with a foolproof plan