Our Water Advocacy and Policy Officer Lillie Ashworth sets out the importance of creating natural landscapes in urban and rural areas to help reduce the risk of flooding. Read her blog here: bit.ly/45POXiH

Our Head of Research Jane Williams sets out the importance of understanding and addressing how markets can negatively impact on consumers in vulnerable circumstances. Read her blog here: bit.ly/46fTTNF

Related to the blog posted earlier, we have published today a wide-ranging Literature Review on the landscape for Consumers in Vulnerable Circumstances consumer.scot/publications/l…

You can now keep up to date with all the latest news from Consumer Scotland by subscribing to our new mailing list. Sign up here: consumer.scot/mailing-list/

Our Research Manager Fraser Stewart explores the key steps needed to support consumers on the journey to net zero. His blog follows the publication this week of a major @consumer_scot report into consumer attitudes towards net zero. Read his blog here: bit.ly/46sh73y

Our new Advisory Committee on Consumers in Vulnerable Circumstances met for the first time today. The committee was set up by Consumer Scotland to help us better understand and address the experience, needs and priorities of consumers experiencing vulnerability.

Stuart was very helpful and supportive in my first job with Reach out Scotland. I still remember talking to him about how he met Mandela and supported him on his famous visit here.

Help shape what I do in the year ahead. Bonus points for those who can guess what I might be involved in...

We have launched a consultation on new draft guidance on the consumer duty. Under the duty, public bodies in Scotland must consider the impact on consumers in Scotland when they make strategic decisions – including reducing harm. Read more: bit.ly/3PC3gRK

Our Chief Executive Sam Ghibaldan gives his annual update on the current challenges facing consumers in Scotland and the actions Consumer Scotland is taking to address them.

It has been really great to work on this project and the report. Please do go and have a read (and RT)!! 👇👇👇 What has been clear from our research is that the high essential energy needs are often overlooked and have serious consequences for both affordability and health.

Hey look its my first blog for Consumer Scotland. Maintaining service levels for a declining market for those who need it is complicated but necessary.

Consumer Scotland is to investigate consumer protections in the green home heating market to help consumers decarbonise and improve energy efficiency. We have issued a call for information to gather evidence on existing practices. Read more: bit.ly/3SJ3Te7

Coverage in The Herald today on our report into consumer attitudes towards net zero. Read more: bit.ly/3N24Zht

This is a piece of work I was involved in and I'm delighted to see it reach fruition. Publicly sharing this statement shows our commitment to representing - as best possible - the experiences of people in vulnerable circumstances throughout all of our research and advocacy.

Delighted we have published our first piece of public work on public transport. It is a very complicated landscape, but a crucial marker for improvement for consumers now and in the future

We have published final guidance for public bodies on the new consumer duty which comes fully into force in April. Under the duty, public bodies in Scotland must consider the impact on consumers when they make strategic decisions. Read more: bit.ly/4aUKOgy

Consumer Scotland Policy and Advocacy Officer David Jackson assesses the impact on consumers of concessionary fare schemes and the extent to which they help meet climate change targets. Read his blog post: bit.ly/43zRTl4

My latest blog on public transport, and how investment into services is as important as fare subsidy

Very happy to have worked on this and see it get coverage. A lot of work from research and analysis colleagues and a lot of time putting it together. Public transport is hard to get right, but its crucial for consumers and our futures that we do.