Have you searched our self-help articles on our Digital Services page? coventry.ac.uk/digitalservices

Have you ever made an appointment with Digital Services from our portal? coventry.ac.uk/digitalservices

“Due to essential maintenance, the Digital Services Support Portal will be unavailable from 29th June 2022 11:45 pm to 6:00 am (BST) 30th June 2022. Should you require any support during this period, we ask that you contact the Service Centre via telephone on 02477 65 7777. “

Digital Services are pleased to announce the introduction of ‘Felix’, their new virtual agent for staff and students and answer questions 24/7 Felix is available via the Digital Services Self-Service Portal, Microsoft Teams, and our Now Mobile App. youtu.be/UfkAukwo6NA

Digital Services are pleased to announce the introduction of ‘Felix’, the new virtual agent for staff and students. Felix answer questions 24 /7 to assist faster. youtu.be/UfkAukwo6NA

Digital Services are pleased to introduce ‘Felix’, their new virtual agent for staff and students. Felix can answer questions 24/7. Felix is available via Digital Services Self-Service Portal, Microsoft Teams, and Now Mobile App. Please watch video- youtube.com/watch?v=WjO-51…

Suspicious email? Here`s how to report it! coventryuniversity.service-now.com/itservices?id=…

New Look AppsAnywhere is here! From 4/08/2022, when visiting our AppsAnywhere, you will be presented with a new look user interface. In the search bar, you only need to type what needs launching. If you prefer, you can click the View all apps option.coventryuniversity.service-now.com/itservices/...

Have you ever used the Digital Service virtual agent 'Felix'? youtube.com/watch?v=WjO-51…

Want to book, re-arrange or cancel a Tech Bar appointment? Talk to Felix and select "Make/Manage an Appointment". coventry.ac.uk/digitalservices

Staff and student induction! Digital Services has prepared induction material to help staff and Students get the most from our services. Please see below for a one stop shop! bookmark it today! coventryuniversity.service-now.com/itservices/?id…

Multi Factor Authenticator (MFA) Approval Notifications. When clicking to accept an Multi Factor Authenticator (MFA) prompt, please only accept this if its you logging in.if you get these and are not trying to log on Please report coventryuniversity.service-now.com/itservices/?id…

Have you seen the Digital Service Guided tour? Please log into the portal and select Digital Services Portal Tour. If dismissed before you can still access it as per image. coventry.ac.uk/digitalservices

Staff and Student Induction Digital Services has prepared Induction material to help Staff and Students get the most from our services. The link on the right is a must-have resource for all. coventryuniversity.service-now.com/itservices/?id…

Have you checked out the new enhancements on the Digital Services portal - coventry.ac.uk/digitalservices, We have made the “Search Bar” more visible on the main page and when using Felix, our chatbot, it will now give you links to relevant guides and knowledge articles.

Cisco VPN Upgrade On Wednesday, 22nd March 2023, CiscoAnyConnect VPN will be updated. We strongly recommend all staff and students using Windows devices are proactive and update the software before this date. Click the link for full announcemen bit.ly/3Ltpcxm

Essential Maintenance to Digital Services Portal Message from Digital Services to all colleagues, and students. The Digital Services Support Portal will be unavailable from 25 July 2023 23:15pm to 26 July 2023 06:30am. Contact the Service Centre on 02477 65 7777.

Have you seen our Student and staff induction? coventryuniversity.service-now.com/itservices?id=…

Citrix is the new home for software applications

Cisco Anyconnect VPN is changing! “If you use our VPN to connect to University systems, then we’d like to let you know that we’ll change our VPN provider from Cisco AnyConnect to a replacement VPN product called Global Protect in mid-May. We’ll share instructions soon.