Hope this feeling is universal.

I'm a huge believer that the CX is going to be the differentiator for brands in the AI world. AI is going to change product discovery tremendously. Brands that I know I can trust will win more of my dollars.

One of the most interesting AI use cases IMO... Proactive AI agents for education on a PDP. Consumer browses for 5 minutes. "Do you need help?" Consumer jumps back and forth: "it looks like you're choosing between two, do you need some information?"

I can’t decide if being completely enclosed in fog is a good omen for the all daymeeting I’m heading into. Head in the clouds.

Had an incredible moment today. Two years ago I told a customer to automate a key process in Salesforce. They listened. They brought in all the data, built out some good workflows, etc. Today we met and they're turning on an AI agent to further automate that process.

If you have kids, cook their mac and cheese in bone broth. Instant nutrition upgrade.

Nespresso has millions of machines placed in high end hotel rooms. Not once have I ever seen a QR Code pushing someone to one of their digital properties. What if I really liked the coffee?

My whole AI training has built to me developing a bedtime story library with an entire bedtime story universe for my son. Recurring characters, bits, etc. Personalized parenting here we come

I talk to a lot of companies that face a "difficult operating environment." I like to share a friendly reminder that Chilis is delivering 30%+ growth. And Red Robin outperformed the restaurant category by 4%+ in same store sales (HT Jonathan Maze for the stats)

I know people in tech who genuinely believe consumers will want to outsource shopping to an AI agent. You can pry rent the runway from my wife’s cold dead fingers my friends

Would anyone like to watch my YouTube Channel — “this AI house?” Basically my wife reimagines my house with AI. If i get enough subscribers we can probably afford 1-2 of the projects

You need to be using GPT’s multi modal to visualize everything you plan to do to your house.

Watching an AI play chess to start my day at Connections. Say hi if you’re around, my first session is at 11:45 in the Industry Lounge

PepsiCo has been one of our best Consumer Goods clients. I’ve loved working with them to shape what they’re doing and solve real problems for them. Excited to see where they go from here

Doing a small landscaping project today. Landscaper told me 2 years ago they would never have done it bc “someone would have done something for 250K”. Consumers are trading down and tapped out. Watch this space

Well at least when AI comes to take my job I can fall back on running a Vending Machine empire

AI is like having a handy neighbor or friend who lives next door and is never unavailable. Tonight: me and GPT defeated a 3.5 year olds efforts to destroy a window screen

A year ago when I bought my house, I told my wife the yard was the big knock on the house Turns out you can just do things

Reports of the PNW Weather sucking are vastly overstated (at least in July)

One of the most interesting things that I’m seeing with AI is that link clicks from search are already down 15%. In some categories it’s -40% How consumers discover things is fundamentally changing when they use a LLM or AI search