Such a credit to the service ... we love you Mark 💜 #ambulance

Christmas night shift for team 3 tonight 🎁🎄 ... promise to keep you updated with our shenanigans ... here's a good start for you 😂 ... Dan is happy to be wearing his hat (honest) #MerryChristmas #christmasincontrol #EOC #christmasnightshift West Midlands Ambulance Service #HelpUsHelpYou

Here is your #Stoke dispatch team .. my good self and Rich 🎄🎁 #christmasincontrol #EOC #christmasjumpers #christmasnightshift West Midlands Ambulance Service #HelpUsHelpYou

Lisa .. Steve and Jen covering South Staffs and Warwick 💜🎁🎄 #christmas #christmasincontrol #EOC #christmasnightshift West Midlands Ambulance Service #HelpUsHelpYou

Dan and Penny on #Coventry and the boss Sue 💜🎁🎄 #christmasincontrol #christmasnightshift #EOC West Midlands Ambulance Service #HelpUsHelpYou

Heres our clinical support desk team for tonight .. Mikey and Jen 💜🎁🎄 #christmasincontrol #christmasnightshift #EOC West Midlands Ambulance Service #HelpUsHelpYou

And last but not least here's some of our fabulous call takers 💜🎁🎄 #christmasincontrol #christmasnightshift #EOC West Midlands Ambulance Service #HelpUsHelpYou

Treated to Christmas night shift cupcakes thanks to the amazing dispatcher Lisa Lisa Smith 💜🍰 #christmasincontrol #cupcakes #christmasnightshift West Midlands Ambulance Service #HelpUsHelpYou

A few people seem shocked when they call through and we ask this question. This is the first question we ask as every second counts in an emergency. I know it's scary but try and stay calm. We can help you and the calmer you stay the more we can help! 🙂🚑

Marie and Sarah attended a cardiac arrest earlier today and, working with the West Midlands Ambulance Service #HelpUsHelpYou crews and Midlands Air Ambulance Charity 🚁, got a ROSC. This is the best result we can wish for and we wish the patient and their family all the very best.

A group of us Control room staff are walking all over Cancer this month .. we will all walk 10000 steps every day in March to raise money We invite you to follow our journey and help us 💓 please RT Cancer Research UK West Midlands Ambulance Service #HelpUsHelpYou #ambulance fundraise.cancerresearchuk.org/page/wmas-stan…

💔 utterly heartbreaking ... seems only fit to come out of twitter hibernation to pay my respects. This was a routine job that officers face daily .. no one should go to work and be in fear of their life 😔 #RIPPCHarper

🚑 what3words helping us out with locating someone this afternoon 👌 worked a treat. #location #what3words #ambulance #locatingapp

I think someone knew I was on shift today 🤣👏 .... #InternationalControlRoomWeek #EOC #ambulance #Dispatch

My apologies for dropping off the radar ... to start delving back in i'd like as many people as possible to share this 🙏 Here's to hoping everyone has a safe Christmas ❤ xx #MerryChristmas #staysafe #ambulance #dontdrinkanddrive #bedrinkaware #shouldyoudrive

Cutie x

Happy new year from me and our #italia colleagues .... first picture of 2020 with Croce Rossa Veneto Well ... when in #Rome ❤ #ambulance #bluelight

❤ #MentalHealthMatters