Wink Smart Home Support (@winksupport) 's Twitter Profile
Wink Smart Home Support

@winksupport

A simpler way to a smarter home. Control your favorite connected devices with the Wink smart home app.

Support Hours: Mon-Fri 11am-9pm EDT
[email protected]

ID: 725018211842973696

linkhttp://wink.com calendar_today26-04-2016 17:46:26

8,8K Tweet

2,2K Followers

271 Following

Wink Smart Home Support (@winksupport) 's Twitter Profile Photo

Status Alert Update: From status.winkapp.com. The Philips Hue control issue has been resolved. If needed, try to relink the accounts using "+ Add to Wink" and log into the Hue account again. Please send a DM or use the Contact Form for assistance - wink.com/help/contact/

Wink Smart Home Support (@winksupport) 's Twitter Profile Photo

Status.winkapp.com is updated for the current issue. The status is marked as Investigating. We're currently investigating issues with logging into/controlling devices within the Wink App, as well as voice commands failing. Please submit tickets at wink.com/help/contact/

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An update on the connectivity issue has been posted on status.winkapp.com. The issue has been identified and a fix is being implemented. Please do not sign out of the app or troubleshoot Hubs and devices at this time. Users can open a ticket online at wink.com/help/contact/

Wink Smart Home Support (@winksupport) 's Twitter Profile Photo

We unfortunately don't have an ETA. It's being worked on & we'll reply to all tickets when we have an update. These resources can help after we're operational. subscription.wink.com/login status.winkapp.com wink.com/help/faq/#whic… wink.com/help/products/ wink.com/help/contact/

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The connectivity issue is actively being worked on. Users may notice that access has been restored to some websites and services, but the issue has not been fully resolved. Users should not expect all websites and services to fully function at this time. Hubs may be reconnecting.

Wink Smart Home Support (@winksupport) 's Twitter Profile Photo

The Wink Core API status alert on status.winkapp.com was resolved today. Websites, services, and the app are online. For help, please first use these links subscription.wink.com/login status.winkapp.com wink.com/help/faq/#whic… wink.com/help/products/ wink.com/help/contact/

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Updated alert from status.winkapp.com. We are currently investigating an issue with accessing and controlling Wink-connected devices. For assistance, please send a DM or use the Contact form online at wink.com/help/contact/.

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The recent alert on status.winkapp.com has been updated to Monitoring. A fix has been implemented and we are monitoring the results.

Wink Smart Home Support (@winksupport) 's Twitter Profile Photo

The alert on status.winkapp.com has been marked as Resolved. For troubleshooting assistance, please send a DM or use the online Contact Form (wink.com/help/contact/).

Wink Smart Home Support (@winksupport) 's Twitter Profile Photo

We are currently investigating Hub connectivity issues. An alert was added to status.winkapp.com. Please hold troubleshooting the connections or trying to add/remove devices until it's marked as resolved. If you need assistance, use wink.com/help/contact to create a ticket

Wink Smart Home Support (@winksupport) 's Twitter Profile Photo

We have updated the alert on status.winkapp.com to Resolved. Users can troubleshoot the app or connected devices, if needed. Please send us a DM or use the online form wink.com/help/contact/ to create a support ticket. Thank you for your patience.

Wink Smart Home Support (@winksupport) 's Twitter Profile Photo

Please be aware of the alert posted on status.winkapp.com. It is not advised to log out or uninstall the app if you are experiencing issues with devices. If you need help, send a Direct Message to start a support ticket, or use the form at wink.com/help/contact

Wink Smart Home Support (@winksupport) 's Twitter Profile Photo

Wink Hub connectivity issues have been resolved. Systems should reconnect to solid blue. Please start with power off/on if your system has not connected today. Devices that do not reconnect automatically may need the Wi-Fi settings updated in the app. Thank you for your patience.