A couple of considerations: 1) When someone is direct with you that doesn't mean they're being rude or mean. 2) When you are direct with someone, that doesn't mean you have to be rude or mean. I encourage us all to look up the definition of direct. #EffectiveCommunication

Chances are, you will work with people who are at a different stage of their professional development and move at a difference pace than you. Provide encouragement, support, and guidance. #Leadership #TeamEngagement #Supervision #Management #OrganizationCulture

The greatest compliment received after a #Keynote = "I took notes". We're so grateful that Susan, and so many others, find value in the lessons Charles is fortunate to share via his #Keynote speeches. #LessonsLearned #CommunityEngagement #CultivatingCommunity

People have different learning sytles. We strongly recommend you consider these differences as you design and deploy your approaches to #LearningAndDevelopment #CorporateTraining #TeamEngagement #ProfessionalDevelopment #Management #Diversity

Do yourself, and your team, a favor this week. Spend time observing and listening. We've learned that whatever's happening, is often happening right in front of you. There's a lesson for you to learn, but it's not registering because you're not pausing to observe and listen.

Whether you're selling a car, providing financial advice, performing a medical procedure, upskilling team members, selling cosmetics, or teaching a class - the needs, interests, and concerns of the person receiving the service/product must be the priority. #ClientJourney

This is a friendly reminder - If we ask people to evaluate a session, process, experience, etc., take the time to read what they say and use that feedback/information to guide, shape, and inform future decisions and actions. #TeamEngagement #ClientEngagement #Evaluation

This is part of the #leadership journey. Sorry, there's no plan or approach that will prevent us from having to deal with conflict & managing differences of opinion, perspectives, and interests. Let's work on our willingness and ability to work through conflict and differences.

It's time to have some real conversations about some realities in the #workplace #Leadership #TeamEngagement #ProfessionalDevelopment #Change #RelationshipDevelopment #OrganizationCulture

What do you think? Have you ever stopped typing midstream in an email and realized it's easier to just pick up the phone and have a conversation? #TeamEngagement #EffectiveCommunication #ConnectedConversations #Management #Leadership

What do you think? #Leadership #TeamEngagement #ProfessionalDevelopment #Management

What do you think? This is an easy one to answer, right? #leadership #management #supervision #culture

As I sit here trying to access (feels like a battle) wifi on my laptop, a thought crossed my mind. A thought, which I won’t share, but it did inspire today’s #TrueFalse #Patience #Technology #Breathe

What impact, if any, did the covid pandemic have on your leadership style, expectations, and experience? Did you change the way you lead others and yourself? #Leadership #Management #Expectations

Do you or don't you have someone who holds you accountable, speaks the truth, challenges your comfort zone, and tells you what others don't? By the way, if this person is in your life, thank them - right now, thank them.

There are several things that damage your credibility in life and in the workplace. Here are a few. What would you add to the list? #Leadership #Management

I was reading a book by #PeterDrucker and came across this quote - "...the only definition of a leader is someone who has followers." What do you think? True or False? #Leader #Leadership #Followers This should be fun and interesting.

When a leader makes a mistake, misses the mark, or totally messes up - what do you expect them to do? #Leadership

Just posted a photo instagram.com/p/Couo-NuuhXc/…

#Leadership #Credibility #Management #OrganizationCulture