Join our exclusive webinar with contact center expert Laura Sikorski on 6/26 and learn how to: 👉 Identify key customer moments 👉 Empower your agents 👉Optimize your contact center's impact Register🔗: lnkd.in/g9EXFsbH

🚨 Don't Miss Tomorrow's CX Webinar!🚨 Register now for our exclusive webinar, "Identifying The Moments That Make or Break Your Customer Experience," with CX guru Laura Sikorski TOMORROW at 1 PM ET. Join us for this power-packed session! Register 🔗: lnkd.in/g_TVEzny

"Every CEO is asking every CIO to roll out AI. We built the easiest and most comprehensive answer on how to roll out AI in their contact center, with Usable AI," said Charlie Newark-French, CEO of Sharpen. Read the full release: lnkd.in/giikcit4

Could your contact center be your secret power? 👊🦸 Uncover the key interactions that could transform your business and drive unmatched customer loyalty. Download our new report to reveal these hidden opportunities! 🕵‍ Get the Report: lnkd.in/gKb-yDdP

#AIchatbots got your back for simple stuff, but complex problems? Ditch the keyboard, grab the phone!📱 81% of agents agree that although omnichannel is king 👑 - for the tough stuff, phone calls reign supreme! #customerservice #contactcenter #CX #voice

Tired of #contactcenter experiences that suck? 😫 Sharpen is building the next generation of contact centers – powered by Usable AI™, easy automation, and real-time data & insights. Get ready for faster resolutions, happier agents and delighted customers.

One negative customer experience can undo the impact of 12 positive ones. 😧 Read our new blog post to explore the "moments that matter" in customer interactions, the rise of challenger brands, and the future of contact center technology. Read Now ➡ lnkd.in/g_g5WUmD

Sharpen wins🥇! We're proud to have partnered with our customer, a leading sports event travel company, to provide 24/7 employee support while at the #ParisOlympics! We set up a 33-agent contact center & call routing in just 3 weeks to offer seamless support! #partnership #CCaaS

Our team rocked it at Telarus #PartnerSummit in Nashville! 🎸Thank you to all who came by to learn about our unique & rewarding partner program! We're looking forward to adding more partners to our ecosystem and doing big things to elevate the CCaaS space in 2024 & beyond!

Proud to announce our dedication to delivering a top-notch #CCaaS solution has earned us not one, but TWO prestigious G2 badges! 🎉 This is a testament to the hard work and passion of our entire team, and the trust our customers place in us. Let's keep the momentum going! 🚀

🤯 One bad experience can cost you 17% of your customers... In a recent webinar, contact center expert Laura Sikorski revealed the moments that matter most in shaping your customer's perception of your brand. 👉 Read our blog for a full webinar replay: lnkd.in/gXFmVJdg

Ready for AI Just real-world tools empowering agents. Join us 9/18 at 2 pm ET where we'll show how our Agent-First approach, powered by Usable AI™, is revolutionizing CX. ❌ No hype. ✅ Just real-world tools empowering agents. Register ➡️ lnkd.in/g8_4PmVV

BIG shout out to our CTO, Kevin Schatz, who was celebrated today as a 2024 Tech Exec of the Year honoree by IBJ News! 🎉 As CTO at Sharpen for nearly 6 years, he's not just adapting to the status quo; he's revolutionizing it. 🚀 We're so lucky he's on our team.🙌

⏰ LAST CALL: AI that Works FOR Your Agents, Not Against Them! Don't miss our webinar this Wednesday, 9/18 at 2:00 pm ET. See how our Agent-First approach, powered by Usable AI™, is transforming CX. ❌ No hype. ✅ Just real-world tools. Register Now: lnkd.in/g8_4PmVV

Wondering how your agent experience stacks up in the moments that matter most in your CX? 🤔 Look no further. Check out Sharpen’s Moments that Matter Benchmark Survey to assess your agent, customer, and operational experiences.  Take the Survey! ➡ lnkd.in/gv-7vwqx

🙌 What a day at the Opkalla #TechSummit in Charlotte! Our team enjoyed connecting with Opkalla customers and diving into their contact center needs. They were excited to show real-world examples of how Sharpen's cloud CCaaS platform can supercharge agent & customer experiences!

[New Webinar] Join us for a first look at Sharpen's Fall 2024 launch, where we'll unveil AI-powered innovations designed to empower your agents and transform your CX. Can't make it? Register anyway, and we'll send you a link to the recording. Register: lnkd.in/gE9ntQ4q

What's new in Sharpen?💻Register for a first look in our upcoming webinar on 11/20! We'll be unveiling new AI-powered innovations designed to enable your agents and transform your CX. Can't make? Register anyway and we'll send you the recording. Link: lnkd.in/gE9ntQ4q

Sharpen was recently featured in Channel Futures digital magazine about our new, unique, and highly lucrative partner program! It's a fresh take on traditional SPIFFS without all the BS. 😉 🤝 💵 Read More (Slide 5 for Sharpen): lnkd.in/ghGJkghw

In 2022, Sharpen ushered in a new era for @_bankerslife with streamlined workflows, enhanced reliability, and a more supportive environment for recruiter development. The results? 🚀 See for yourself in our new customer story: sharpencx.com/solutions/clie…