Shalini Nair Tekwani (@shalinitekwani) 's Twitter Profile
Shalini Nair Tekwani

@shalinitekwani

Building @ThreadoAI - an AI co-pilot powered by GPT-4o that provides instant, accurate assistance for customer support teams. Prev: @zomato

ID: 1380108478245609477

linkhttps://www.threado.com/ calendar_today08-04-2021 10:41:30

1,1K Tweet

367 Followers

678 Following

Threado AI (@threadoai) 's Twitter Profile Photo

๐Ÿค” How AI enhances personalization by analyzing customer data ๐Ÿ“€ The role of chatbots in providing instant support ๐Ÿ”จ Automating repetitive tasks to boost efficiency ๐Ÿš€ Real-world examples of successful AI integration in CX Our latest blog dives into the simple and proven ways

๐Ÿค” How AI enhances personalization by analyzing customer data
๐Ÿ“€ The role of chatbots in providing instant support
๐Ÿ”จ Automating repetitive tasks to boost efficiency
๐Ÿš€ Real-world examples of successful AI integration in CX

Our latest blog dives into the simple and proven ways
Threado AI (@threadoai) 's Twitter Profile Photo

Our designer is on leave today and for some reason, our writer guy decided to take matters into his own hands by depicting, what seems to be, a horribly attempted rendition of too many cooks spoiling the soup ๐Ÿœ (Plus he had the audacity to watermark it as if someone's going to

Our designer is on leave today and for some reason, our writer guy decided to take matters into his own hands by depicting, what seems to be, a horribly attempted rendition of too many cooks spoiling the soup ๐Ÿœ

(Plus he had the audacity to watermark it as if someone's going to
Threado AI (@threadoai) 's Twitter Profile Photo

๐Ÿšจ Introducing The AI Edge in CX - our brand-new biweekly newsletter, tailored specifically for customer-facing teams! What's in for you? ๐Ÿ” In-depth case studies: Real-world examples of successful strategies and best practices from industry leaders. ๐Ÿ“ˆ Trends & insights: Stay

๐Ÿšจ Introducing The AI Edge in CX - our brand-new biweekly newsletter, tailored specifically for customer-facing teams!

What's in for you?

๐Ÿ” In-depth case studies: Real-world examples of successful strategies and best practices from industry leaders.

๐Ÿ“ˆ Trends & insights: Stay
Threado AI (@threadoai) 's Twitter Profile Photo

The integration of AI in customer support not only improves operational efficiency but also boosts customer satisfaction by delivering faster, more accurate, and personalized service. How? Read - threado.com/blogs/how-can-โ€ฆ

The integration of AI in customer support not only improves operational efficiency but also boosts customer satisfaction by delivering faster, more accurate, and personalized service.

How? Read - threado.com/blogs/how-can-โ€ฆ
Threado AI (@threadoai) 's Twitter Profile Photo

What are AI Agents for customer-facing teams? How can you help your team become faster than ever with it? โœ… Resolve 5x more tickets with speed and convenience โœ… Reduce time to onboard new support agents โœ… Enhance customer experience with personalization โœ… Identify gaps and

Threado AI (@threadoai) 's Twitter Profile Photo

We took a before and after picture, right before KP left on a new journey. Looks like the team had mixed reactions ๐Ÿ‘€

We took a before and after picture, right before KP left on a new journey.

Looks like the team had mixed reactions ๐Ÿ‘€
Threado AI (@threadoai) 's Twitter Profile Photo

๐Ÿ’ฅ New Podcast Episode Alert! Just droppedโ€”featuring Bianca Ker, Sr. Director of Customer Success at Sprout Social ๐ŸŽ™๏ธ Hereโ€™s what weโ€™re diving into ๐Ÿ‘‡ ๐Ÿค– AI in CS: How itโ€™s making things smarter, faster, and better for everyone. ๐Ÿ“Š Leading Indicators: The CSMsโ€™ secret

Threado AI (@threadoai) 's Twitter Profile Photo

Remote work: where your daily 'commute' is a 10-second journey from bed to desk Your workwear = homework + sweatshirt. The best part? You control your view. Our team has been working remotely from day 0! how? ๐Ÿ‘‡ - Gaining trust remotely? We just over-communicate until we're

Remote work: where your daily 'commute' is a 10-second journey from bed to desk

Your workwear = homework + sweatshirt. The best part? You control your view.

Our team has been working remotely from day 0! how? ๐Ÿ‘‡

- Gaining trust remotely? We just over-communicate until we're
Threado AI (@threadoai) 's Twitter Profile Photo

The ultimate customer support guidebook is here! Dive into 100+ hours of support wisdom with our 9-section treasure trove. It's like a support buffet - just without the calories! :p ๐Ÿ’ช 9 Sections ๐Ÿ’ช: Packed with tips from the pros whoโ€™ve mastered support. ๐Ÿ“ Lessons &

The ultimate customer support guidebook is here! 

Dive into 100+ hours of support wisdom with our 9-section treasure trove. It's like a support buffet - just without the calories! :p

๐Ÿ’ช 9 Sections ๐Ÿ’ช: Packed with tips from the pros whoโ€™ve mastered support.

๐Ÿ“ Lessons &
Threado AI (@threadoai) 's Twitter Profile Photo

๐Ÿšจ Attention support leaders! ๐Ÿšจ Looking to level up your customer support game? Weโ€™ve got just the thing - Support OS - your ultimate roadmap to mastering the art and science of support. ๐Ÿ“š Why youโ€™ll love it: Extensive & comprehensive: โ†ณ9 sections packed with gold-standard

๐Ÿšจ Attention support leaders! ๐Ÿšจ

Looking to level up your customer support game? Weโ€™ve got just the thing - Support OS - your ultimate roadmap to mastering the art and science of support.

๐Ÿ“š Why youโ€™ll love it:

Extensive & comprehensive: 
โ†ณ9 sections packed with gold-standard
Threado AI (@threadoai) 's Twitter Profile Photo

Let's discuss something that could change your workplace: intranets. Wondering why you should care? Here's why: - Centralised Information: All critical internal info in one place. No more endless searches. - Enhanced Collaboration: Share ideas, documents, and feedback in

Threado AI (@threadoai) 's Twitter Profile Photo

Our CEO caught the "founder mode" fever. Now he's drawing inspiration from *snacks* and giving our devs no break - heโ€™s even started coding himself. #foundermode

Our CEO caught the "founder mode" fever.

Now he's drawing inspiration from *snacks* and giving our devs no break - heโ€™s even started coding himself.

#foundermode
Pramod Rao (@prao24) 's Twitter Profile Photo

It's been a week of embracing "๐Ÿฆธ founder mode"...who knew micromanagement could be so exhilarating?! Tag a founder who needs a founder mode intervention.

Pramod Rao (@prao24) 's Twitter Profile Photo

Let AI handle the routine, so your team can focus on complex customer challenges ๐Ÿค–๐Ÿ’ก We've just launched an important feature for Threado AI chatbot: seamless handoff to your support teams. Here's what it offers: โœจ AI tackles 50-80% of queries, freeing up your team's

Pramod Rao (@prao24) 's Twitter Profile Photo

An honest AI chatbot feature launch video ๐Ÿค–๐ŸŽฌ At Threado AI, we believe in radical transparency. So we decided to do ditch the marketing fluff. No buzzwords. No hype. Just the unvarnished truth about what our AI can (and can't) do for your customer service.

Santosh Panda (@santoshpanda) 's Twitter Profile Photo

๐Ÿ“ฃJoin me in welcoming New Baby ๐Ÿ’œExplaraX๐Ÿ’œ from the Explara for WhatsApp Family! Raising a family isnโ€™t easy. Building a community isnโ€™t easy. But both are deeply fulfilling. If you're a community creator, community builder and solopreneur building a community on WhatsApp, Telegram and