Attending the 5th Edition of Africa’s Annual Customer Experience Conference by ICX Kenya at Sarova Hotels Kenya under the theme: elevating employee experience for CX success #africacxconference2024 #elevatingexforcxsuccess

Quotes from the CX conference 2024 There is only one boss…. The Customer! #africacxconference2024 #elevatingexforcxsuccess

About Day one of Africa’s Annual Customer Experience Conference (2024) under the theme Elevating Employee experience for Customer experience success, has been fully packed with such gems ICX Kenya

highlights A happy employee=a happy customer. Take good care of your employees and your customers will thank you later! If you’re placed in a position of strategic leadership, utilize the data and feedback from employees to create better employee experiences in the workplace.

Day 2 of the annual Africa Customer Experience conference…Our key takeaways 💫Consistency is king 💫If you aren’t well, you will never lead well 💫We don’t remember things which aren’t emotionally charged, emotions is the 1st lane to the brain….

What’s your experience in using medical cards on your visit to our Ugandan hospitals in general? #servicefocus

The goal is to understand your customer so well that you position your business, systems, strategies to bring maximum satisfaction to your client. #worldofCx #CXglobaltrends #CXafrica

This month we will be sharing tips for our colleagues in the health care sector on how to create excellent customer experiences in the medical field😊

What an honor to be recognized during the SheEO leadership bootcamp in Qatar, Doha among the Top 50 under 50 Entrepreneurs 2024 in Middle East and Africa under Female Founders Initiative Global and the @UNWomen as a brand that is uniquely shaping and impacting businesses.

My team and I will be there!

Make a lasting impression by focusing on the value you deliver. It's not just about cost; it's about the impact you make. #BNI #RonKaufman #BNIMembers #Quotes

The key is not the will to win. Everybody has that. It is the will to prepare to win that is important. Bobby Knight We are super proud of the staff at OncoPharm specialty Pharmacy we participated in a two day Customer Experience training.

Delivering memorable experiences to Customers goes way beyond just selling your product! #customerexperience #customerservice #serviceexcellence #HappyCustomer #BusinessGrowth #BusinessDevelopment

People forget what you said, what’s you did but no body ever forgets how you made them feel. Maya Angelou. #customerexperience #customerservice #serviceexcellence #HappyClients

A little sneak peek of what we do to create a perfect guest experience. Beyond serving you, we love to see a wholesome 360 of event success🤩 Meet our team of Ushers (service representatives) that are flexible and reliable to create that🤩 #Usher #coporateevents #guestwelfare

Delightfully serving at the Hima Cement Dealers’ Appreciation Dinner🤩 it is truly a season to give back and we are honored to be part of every beautiful journey. Happy Holidays🎊🎉✨🎄 #customerexperience #customerappreciation #seasonsgreetings #holiday #customerservice

Happy New year 2025🤩 we wish you abundance, blessings and favor by The hand of God this year🤩 Here is bold moves, excellence and Grace in 2025💫🎇 🥂 Happy new year🤩🤩

Book your slot, at the Customer Obsession training as we delve into: 💫Strategies for Customer Obsession 💫Dealing with difficult customers and service recovery 💫Excellent communication in Customer service Call 0785-619952 to register. See you there.

It was such an honor to serve you today🤩

Grace in Service & Excellence in Delivery😊 We had the honor of providing Executive Ushering services to I&M Bank Uganda at the KATOGO Golf series 2025. From warm smiles, to seamless guest experiences, we represented the elegance and excellence that we absolutely love to deliver.🤩