100% back-to-the-office, hybrid working, or 100% WFH? What will UK contact centres be doing in 12 months' time? Read the results of the CCMA's latest poll (14 Sept). 186 contact centre leaders took part ow.ly/f15W50PNJQh #sensee #hybridworking #wfh

Thinking of moving 100% back to the office? In this Webinar we examine the business cases for office, home and hybrid working. Presented by Mark Hillary, CX & technology author and host of CX Files. 12-1pm, 10th Oct. Registration: ow.ly/Iq6E50POnV6 #wfh #hybridworking

Our latest blog asks whether organisations need to reinvent their office processes to drive efficiency and effectiveness when moving from office to WFH & hybrid work environments. ow.ly/qyRS50PR0sa #sensee #wfh #hybridworking

In our latest blog we ask 'could work-from-home tap into a vast group of people who are currently not working?' ow.ly/lxe050PSxYc #wfh #disabilityaction #disabilityinclusion

Huge congratulations to the Sensée Bupa homeworking team on being named 'Outsourced Contact Centre of the Year - Medium’ at Friday's 2023 Northern Contact Centre Awards. A great achievement and deserved recognition 🥳 #sensee #wfh

How do you replicate the things you’ve traditionally done well in the office in the new world of hybrid and home working? Join our webinar to learn about '6 Things You Must Do Well in the New World of WFH'. Register here ow.ly/Leei50PY58M #cnectwales #sensee

In our latest blog post we ask "Is flexible and hybrid work here to stay permanently?" What does Bloomberg, Harvard Business Review, National Academy of Sciences, the FT and others have to say on the subject? ow.ly/YjKR50Q24Am #sensee #wfh #hybridworking

Our October hybrid working webinar concluded that there's probably a stronger business case for scheduling flexibility than for a 100% return to the office. But how do you build remote teams without them feeling isolated? Read our blog piece ow.ly/6ulQ50Q2OjR #wfh #sensee

Register for our webinar (28th Nov, 12-1pm) to discuss your 'Colleague Engagement in the Hybrid Contact Centre' issues, and learn from experts. In partnership with the Northern and South West Contact Centre Forums ow.ly/oAY950Q6iN2 #sensee #hybridworking

How do you keep your WFH colleagues as engaged, informed and motivated as your office people? Read our blog "5 Things To Consider When Creating A Virtual Digital Workplace". ow.ly/z5w450QgI9M #wfh #hybridworking

Everyone's talking about the role of the Digital Workplace in the New World of Work. But understanding the importance of Workforce Transformation is just as important. Read our blog ow.ly/nGcC50QhlLm #wfh #sensee #hybridworking

A new study from Management Today suggests that more roles should be offered as part time. In this blog piece we look at the practicalities of such a move, and the benefits. ow.ly/TRu750QiRKG #wfh #hybridworking #sensee

With CX operations evolving as rapidly as customer expectations, what will the customer service BPO partner of the future look like? ow.ly/hCRY50QW1MT #BPO #Sensee

Are we forgetting about the customer in the man-machine debate? ow.ly/g7Cz50QXtEb #sensee #customerexperience

Wishing our colleagues, partners and friends who celebrate Easter a happy time filled with joy, laughter and lots of chocolate eggs!

"My Health My Right” is the theme of today’s World Health Day which recognises everyone's right to access decent working & environmental conditions and clean air to breathe. #WorldHealthDay #Sensee

Wishing our colleagues, friends and partners who are celebrating a joyful Eid Mubarak.

Happy Vaisakhi to all our colleagues, partners, and friends celebrating this joyous day!

Today is Earth Day, an annual event to demonstrate support for environmental protection... a subject very much at the heart of the Sensée ethos. #EarthDay #Sensee

Chag Sameach to all our colleagues, partners, and friends celebrating Pesach.