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.Sarah Gibbons, Chief Designer of @nngroup + applied design strategy expert, has focused on executing strategy, innovating product development through design, and advising industry leaders on how to apply her methodologies to their business needs. 👇

Broke down the most frequently asked questions about service blueprinting, from who to include to how much time it should take #servicedesign nngroup.com/articles/servi…

LISTEN NOW, EPISODE 1 🎙 #DesignFutureNow Podcast. Listen to Sarah Gibbons explain how to translate graphic design skills into synthesizing conversations, and mizjodi dive deeper into the term “product service ecologies” #AIGADesign #servicedesign > aigadsgn.org/episode1

Dare I promote my latest side project (bringing @nngroup to Instagram) on Twitter? 😉 We just got up and running this week, come join the ride instagram.com/nngux/

I illustrated 7 fundamental #workshop activities. You can combine and re-mix them to create almost any group exercise you need. nngroup.com/articles/works…

BYOD (Bring Your Own Dog) to WFH meetings. In other words, a VDP (Virtual Dog Park™)

We (@nngroup) just released the 2nd edition of our free UX Careers report! It explores what a UX career looks like today: roles, responsibilities, and most desired skills. Super interesting. (Kudos to Rachel Krause & Maria Rosala on the research + report!) nngroup.com/reports/user-e…

A couple of weeks ago, I recorded a podcast with Steve Chaparro. We talked about the power of design, the need for transparent leadership, and how to build empathy (for yourself, your peers, and those who need it most). html5-player.libsyn.com/embed/episode/…

LinkedIn reminded me I’m celebrating 4 years at Nielsen Norman Group, which is hard to believe because it feels like a long time and barely anything, simultaneously. Thank you to everyone who has followed me along the way! 🎉 What do you want to see more of?

I have a free journey mapping template out on Nielsen Norman Group. It’s an easy way to start virtually mapping and doesn’t require another tool. #ux #remotework #userexperience nngroup.com/articles/journ…

I wrote an article about using roadmaps in UX. I cover what they are, their structure, and primary/secondary components to include. #UserExperience #ux nngroup.com/articles/ux-ro…

I’m conducting research on how roadmaps are used in UX and want to hear about your experience! Participants will be enetered to win a free #nngux conference day. link.nngroup.com/uxroadmapsurvey I’ll be publishing my findings, how-to’s and best practices at nngroup.com!

If you hadn’t heard, Nielsen Norman Group launched a UX podcast! Catch Therese Fessenden 🌈🦋 and I talking all things #design: reframing how we think about our role, building empathy, and design thinking/service design as methods instead of destinations. open.spotify.com/episode/2UZHVY…

Sarah Gibbons (Sarah Gibbons), is the Chief Designer at Nielsen Norman Group where she works with venture-backed startups and Fortune 500s to focus and execute corporate strategy, innovations, and new product development through design. Watch her live at #AIGADesignConf > aigadsgn.org/2FgZUTs

#AIGADesignConf prep with Roman Mars. 👋 I’m honored to be speaking. The theme is building bridges—to each other, to the unfamiliar, and to the next chapter in design. Learn more over at AIGA.

My latest article on #roadmaps is live! I break down the 3 most common types of roadmaps: their benefits, challenges, and who should own each. #productdesign #servicdesign #strategy

🎙️Roman Mars about to go live for Day 4 #AIGADesignConf general sessions with Greg Lutze, Giselle Guerrero, Sarah Gibbons, Jason Fried, Morcos Key + Lauren Maillian #AIGADesign