Nythera (@nythera_ae) 's Twitter Profile
Nythera

@nythera_ae

I'm a Half-Dragon Void Mage who loves sleep. I also happen to be the Support Lead for Artix Entertainment. Nice to meet you! ^_^

ID: 250927934

linkhttp://support.artix.com calendar_today12-02-2011 02:54:18

885 Tweet

14,14K Followers

81 Following

HeroMart (@heromart) 's Twitter Profile Photo

Attention, Shoppers: If you had trouble placing an order the shipping has now been updated, we also negotiated new prices and as always passed the savings on to you. -> Shop Smart Shop heromart.com

Attention, Shoppers: If you had trouble placing an order the shipping has now been updated, we also negotiated new prices and as always passed the savings on to you. -> Shop Smart Shop heromart.com
Nythera (@nythera_ae) 's Twitter Profile Photo

Hi there! Some quick info - if you received a mute or ban in AQ3D, you receive an email notification, which are getting updated soon. Unfortunately some email providers like Gmail stick our emails in the promo folder and not your normal inbox, so please check there too. Thanks!

HeroMart (@heromart) 's Twitter Profile Photo

Attention, Brazilian Shoppers: We want to make sure your orders get to you safely, please follow these steps to ensure successful delivery! Create an account with your local post office Correios and spread the word to make sure your friends do as well! heromart.com/pages/brazilia…

Attention, Brazilian Shoppers: We want to make sure your orders get to you safely, please follow these steps to ensure successful delivery! Create an account with your local post office Correios and spread the word to make sure your friends do as well! 

heromart.com/pages/brazilia…
HeroMart (@heromart) 's Twitter Profile Photo

Dungeons & DoomKnights 8-bit "zeldavania" is now available as a ROM for your favorite emulator. You can get this eco-friendly plastic-free version at HeroMart.com Earn an exclusive "8-bit ROM Paladin" title/badge plus unlock retro items in AQW & AQ3D

Dungeons & DoomKnights 8-bit "zeldavania" is now available as a ROM for your favorite emulator. You can get this eco-friendly plastic-free version at HeroMart.com Earn an exclusive "8-bit ROM Paladin" title/badge plus unlock retro items in AQW & AQ3D
Nythera (@nythera_ae) 's Twitter Profile Photo

Hello everyone! This is a friendly reminder - if you need to contact Artix Support, please do not spam your ticket, update it multiple times or open multiple tickets as this causes delay and confusion on our part and prevents us from responding to you as a soon as we can. Thanks!

Nythera (@nythera_ae) 's Twitter Profile Photo

ATTENTION - Due to Hurricane Ian affecting Florida as early as 9/27/22, Artix Support tickets for all games and HeroMart will be delayed until all team members are able to safely access the Internet again. We appreciate your patience and understanding due to this, thank you!

Nythera (@nythera_ae) 's Twitter Profile Photo

PROTIP - when filling out the contact form via artix.com/contact, after choosing Artix Account, please provide your Artix Account login email or name, NOT your game account name. You can include that in the description. This really helps support find the correct account!

Nythera (@nythera_ae) 's Twitter Profile Photo

Here are more tips that will help us help you faster! When contacting us via artix.com/contact, choose account recovery - NOT privacy info removal. That is for players who want us to delete their accounts/private info, not to update your account email or unlink an account.

Nythera (@nythera_ae) 's Twitter Profile Photo

From Captain Rhubarb - AQW game servers in Singapore (Yokai and Gold Dragon) will be offline for maintenance sometime today for up to 12 hours or less. We are sorry for the inconvenience, please use another server until they are up again. Thank you so much!

Nythera (@nythera_ae) 's Twitter Profile Photo

When contacting support, please be aware that we are a small team and it can take 2-4 business days (sometimes longer) to respond, so please be patient. Also DO send us all the info we need and DO NOT send more than one ticket or spam, as that causes confusion and delay. Thanks!

Nightwraith (@nightwraith_ed) 's Twitter Profile Photo

EpicDuel should be back online. Not 100% sure what caused the outage, but the server appeared to stay online (there were still 55 logged in at reboot) -- it just wasn't letting anyone else in. Investigating the cause further.