The Oxford outage is due to a tree that fell and broke a pole's crossarm near the intersection of Highway 9 and Pleasant Ridge Road.

The Oxford outage is restored. If you remain without power, please call 870-895-3221 to reach dispatch.

Third graders are playing in new shoes thanks to NAEC's Sole Power Project. For 11 years, NAEC has given shoes in Calico Rock, Cave City, Cotter, Highland, Hillcrest, Izard County Consolidated, Mammoth Spring, Melbourne, Mountain Home, Norfork, Salem and Viola school districts.

The 3,725 members served by the Salem 1 and 2 substations will experience an outage beginning at 11 p.m. Dec. 4. The outage should last one hour and is necessary so that personnel can perform maintenance safely. Affected members will receive an automated call this afternoon.

NAEC and NEXT Powered by NAEC employees greeted visitors and accepted donations at the Coulter Celebration of Lights at ASUMH Monday. Experience the lights from 5:30-9:30 through Dec. 29!

NAEC's billing system will be unavailable due to year-end processing from 4:30 p.m. Dec. 31 until approximately 8 a.m. Jan. 2. Members will not be able to make payments through the automated phone system, app or portal. Methods to report an outage will not be affected.

Happy New Year! NAEC's offices are closed Jan. 1. A dispatcher is on duty, and personnel are on call in the event of an outage. Report an outage by using the NAEC app or by calling (870) 895-3221.

Members served by Henderson Substation will experience a brief outage tonight, Jan. 2. It will begin at 11 p.m. and last about 10 minutes. Crews must replace vital equipment in the substation. Affected members will receive an automated call this afternoon.

NAEC maintains a state of preparedness for winter precipitation and below-average periods of cold and encourages our members to do the same. More at naeci.com/news/2025/01/n….

NAEC does not expect widespread outages from snowfall in the forecast for Thursday and Friday but remains prepared for the possibility. More at naeci.com/news/2025/01/n….

NAEC's lobbies will be closed Friday, Jan. 10. The drive-throughs in Salem and Mountain Home will be open, and members can reach NAEC by calling (870) 895-3221 or emailing [email protected].

NAEC personnel are responding to scattered outages affecting a total of 241 member accounts. We've received no reports of broken poles or trees on lines. The biggest issue has been the weight of the snow causing energized lines to sag into the neutral and burn through.

Please call 870-895-3221 for assistance. Due to worsening road conditions, NAEC offices and drive-throughs will close at 1 p.m. Friday, Jan. 10.

NAEC's new Galatia Substation and transmission line are energized and serving 750 member accounts previously served by the Norfork Substation. More at naeci.com/news/2025/01/n….

High school juniors can apply for Youth Tour! The all-expense-paid trip to Washington, D.C., and Philadelphia (new this year!) will be June 14-20. Download the application at naeci.com/youth-tour and submit by March 5.

President/CEO Vernon "Buddy" Hasten testified before the House Transportation & Infrastructure subcommittee, urging Congress to streamline the Clean Water Act, providing reliable energy to homes nationwide. 📷 Buddy Hasten with Rep. Rick Crawford. Photo by Jerry Mosemak/NRECA

NAEC lobbies and drive-throughs will be closed beginning at noon Tuesday and all day Wednesday. Employees will be available by phone and email. Please call (870) 895-3221 or email [email protected] for assistance.

Clint Ray's faith is stronger than any storm! On March 14th tornadoes ripped through the South and Midwest, causing severe damage to communities. Among those impacted was Electric Cooperative lineman, Clint Ray and his family. He joins Janice Dean to share his story of

With a tornado speeding straight for their home in Ash Flat, Arkansas, lineman Clint Ray and his wife gathered their two children and fled to safety just 30 minutes before the twister tore their house to pieces. Read more ⬇️ bit.ly/4l4cW5S

April is Safe Digging Month! Whether you're planting a tree or installing new fence posts, remember to dial Arkansas 811 before you dig. Let's work together to keep our communities safe and prevent damage to underground utilities. via NRECA #SafeDiggingMonth #Dial811