Your morning is worth a million dollars. Stop letting $10 problems set it on fire. Here's how... I stole this from Bob Fifer’s book Double Your Profits—and it’s been a game-changer. I used to burn half my mornings untangling middle manager riddles, fixing communication messes,

Culture is invisible until it’s poisoned — and then everything gets harder.

Think of EQ culture-building like investing in soil quality vs. crop yield. Here's what I mean: It’s slower, but compounds. Immediate Gains (IQ-first culture) → Shallow roots Long-Term Payoff (EQ-prioritized culture) → Deep, resilient ecosystem

If you don’t have time to talk to your customers, you don’t have a business. Here’s the truth: Direct conversations with customers aren’t interruptions—they are the work. Jason Fried (Basecamp’s cofounder) gives every new customer his personal email. Not for PR. Not for

The most dangerous person in your team isn’t the one who lacks skill. It’s the one who... Lacks self-awareness. I’ve passed on “perfect” candidates before. One of them had the sales numbers, the pedigree, the polish. But when I asked how he handled conflict with a client, he

Vague writing is leadership malpractice.

Most 1:1s are awkward calendar filler. This one actually drives results and saves your sanity: The standard weekly one-on-one? A half-hearted “How’s it going?” wrapped in vague chit-chat. No direction. No momentum. Just more meeting fatigue. Here’s the Sanity-Saving 1:1

Good writing is a leadership skill. If you can’t write, you can’t lead.

Most leaders get recognition & criticism completely backwards. The fix isn’t what you think: Early in my career, I followed the “expert advice”: Praise in public. Criticize in private. It was mediocre. Public criticism doesn't spark urgency—it sparked resentment. Private

If your SOPs read like a legal contract, you’re not documenting—you’re confusing.

"Whether it’s an argument, a heated discussion, or slight friction in conversation, your goal isn’t to 'win.' It’s to unravel. Start at the loose ends until you understand the heart of the matter. There you’ll find the knot." - Jefferson Fisher in his book The Next Conversation

If everything’s a priority, nothing is. Build a hierarchy of values or drown in chaos.